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Reviews, get directions and contact details for Dunkin' Donuts

Dunkin' Donuts

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Dunkin' Donuts is an all-day, everyday stop for coffee, breakfast, donuts, and baked goods. Stop for a breakfast sandwich or enjoy one of our deli sandwiches for lunch!



"Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.Dunkin’ is proud to serve Phoenix, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!"
Address: 2345 W Thomas Rd , Phoenix 85015, AZ, US
Phone: (602) 253-8657
State: AZ
City: Phoenix
Zip Code: 85015



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Reviews
Everything was fine. The new hire was taking our order not sure if you just threw them on the register but I felt she didn't have any training. She wasn't the issue tho we've all been the newbie and training was never fun. I left off a star because there were only like 6 different kinds of donuts to choose from...at 9am! Kids got no long john's so they weren't happy at all
So I just ordered a large cappuccino with caramel drizzle and the staff stated “its a cappuccino it has foam” with a bit of attitude and I wanted it a triple shot. She stated that they have been getting a lot of complaints about the foam. I didn’t think too much about it, but when I received the cup it was half empty and it was all foam and no caramel drizzle and this was not a triple shot. Service at the window was horrible no hi or good morning. I will never be coming here again.
The coffees I ordered where very good. I ordered a dozen donuts and the whole selection I had preselected was completely wrong other than then that the sweet young lady at the front was very kind .Recommended dishesCroissant, Donuts, Bagels
Staff is always friendly. Service is fast. Zeus my dog enjoys their company as well being treated to their pup cups . This location is newly renovated, and has just opened up. So go check it out . I would have liked to see a outdoor gated patio for customers creating that relaxed environment and a double lane for the drive thru.
I arrived as soon as it opened. I received what I believe is the freshest coffee and donuts. One staff member was on-site and she was very quick with my order and very polite. I recommend this place.Food: 5/5
We were unable to order this morning. The nice girl on the machine couldn't get the first item right and wouldn't let us complete our order without waving us along. The young man. At the window wouldn't let us add to the order. Starbucks got our money today.Food: 1/5
My first time trying dunkin’ coffee. Great, friendly, and fast customer service through the drive thru as well as inside the store! Got the French vanilla latte, and the coffee taste was strong and good. My only complaint was that it was waaaayyyy too sweet even after I asked for the drink to be less sweet. Would return and try again and maybe ask for even less sweet lol
I ordered the spider donut and a ham and cheese roll up in drive thru very friendly staff but they forgot my coffee and so did I because I was too excited for my donut lol so I had to go back... The donut was good a bit sweet but good and the roll up made a mess in my car but that sounds like a personal problem. Anyways i love dunkin!
Overall I used to think Dunkin was good but this one, has nothing but teenagers that are just in their phone. Coffee was not good I went straight to Dutch bros as soon as I left.Food: 3/5
Service always fast and friendly. I get the same coffee and it's always made perfectly..I walk in and I'm always greeted..Food: 5/5
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