Dunkin Donuts

The workers here brightened my day and showed me incredible kindness in what is probably the darkest part of my life yet. I had never been here before today and stopped by just on a whim to check out the menu and see if I had money on my old gift card. I’ll definitely be going back and I’ve told everyone I know what amazing people work here. Merry Christmas!

Pumpkin spice = pumpkin nice! Dunkin' has released a seriously delicious pumpkin spice latte and pumpkin spice cold brew this year 2022. Definitely stop by and give it a shot.

This location refused to honor any and all offers regarding the free Monday iced or hot coffee deal. After having a lengthy conversation and showing the attendant the online offer via the app and even the sign behind their head, he refused me and 3 other people behind me the nationwide offer. Following this is was at least a 20 minute wait on my food as well as 3 other people as they forgot to make our orders. Overall, this was an extremely frustrating experience. This is on top of my previous experiences here of extremely slow service 20min+ every time, receiving the wrong food order, and only to have it replaced with food that was stone cold in the middle.

If I could leave 0 stars I would and it has nothing to do with my order. The location was very busy and you could tell they were understaffed. The sweet man who was working the register for the lobby was yelled at by the manager. He screamed at him that he needed to get in the kitchen and cook the food orders for the drive through. The way he talked to this man was NOT called for and very humiliating. Once he went to the kitchen another worker came and took orders I asked him what the man’s name was that yelled and he lied and told me Nate. One of the other customers who was also appalled at the “manager” yelling asked another worker what his name was and they told us SCOTT!! Whatever his name is needs to be fired for that!! Very disrespectful and the guy he yelled at was Indian.. SCOTT is white.. hmmmm be lucky I just left a review. The other customers are calling corporate!!

Joel and Chance or Chase I can’t remember exactly both were super helpful and friendly. They immediately assisted me and provided me with extraordinary customer service and if I was their boss I’d definitely give them a raise. I had no issues. 5/5

The older white male manager spoke down to 2 young women about an offer they had via the mobile app. He claimed there was nothing that could be done about the app not working and would not give them the 2 free bagel minis for the offer, so they had to pay the full price for the order.

Wanted to buy a dozen donuts but this particular Dunkin' Donuts just never seems to have some of the basic Donuts that Dunkin' Donuts offers. I wanted to get an extra large hot coffee with added ice to cool it down I was told they don't make it that way and I'd have to buy pay for an extra large iced coffee. Needless to say I didn't get anything at this Dunkin Donuts

Former worker.. higher up staff is terrible owners treat us bad would come in and scream in our faces a nd tell us he didnt have to respect us.Multiple times where I didn't receive my paycheck on time and wasn't getting paid what I was supposed too. Also the food containers were we store food had roaches in them because the owners didn't want to spray for pest and were told to just serve it! Not to mention the nats that are all over the donuts ,and roaches and ants on the walls and counters.They also dont want to waste products so when a drinks made wrong they will 1 still give it to you 2 rinse the cup out rinse the lids off or 3 save until later and the drink may have been there for 30 mins to an hour Mangers and GM start and spread rumors about their employees to other employees and are so immature. As a job and somewhere to eat 10/10 a no!

Although much better service at the drive thru window than last time when they hurried us, their hash browns tasted straight up like bleach!! They stunk like chemical... Not sure if old oil or chemical got sprayed near them and got in them.Food: 1/5

I spend my morning with this Dunkin and I wouldn’t have it any other way. The sweet man over the intercom always surprises me and brightens my day! He is amazing and I hope the company recognizes him