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Reviews, get directions and contact details for Dunkin' Donuts

Dunkin' Donuts
"Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!"
Address: 1601 Freedom Dr Ste A-B , Charlotte 28208, NC, US
State: NC
City: Charlotte
Zip Code: 28208



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Reviews
Jared was so nice and helpful! He went above and beyond to help me with my order that I had issues with. My services was fast and the my order was correct! He was so pleasant and friendly….. made my morning and day ! We need more Jared’s. Thanks again for everything. Will stop at this location more often!Food: 5/5
I was very disappointment when I ate from here. The only thing that was good about it was the size of the sandwich, but the actual sandwich had no taste to it all!! The hot chocolate from QT is ten times better. That was definitely my first and last time ordering food from there!
Where do I start. Waited in line at the counter for 15 minutes before I was helped. No one was wearing a hat or hair net not cool. Getting in & out of the parking lot is bananas. Ordered a donut, it was slapped in a bag without the wax paper. I reach in to grab my donut and right into the melted chocolate glaze goes my hand not cool. Finally which I couldn't overlook, the young lady at the front counter had on a filthy work shirt. An apron would have worked well to cover a filthy shirt or going home to change much better or best yet, a neat little stash of back-up shirts for employees. The leadership team has so much room for improvement at this location. Great opportunities for coaching, development, increased sales and better customer reviews.
Unfortunately I am not able to rate 0 stars but trust me that is what this place deserves. Bagel ordered from Uber eats and arrived stale, toasted yet cold and with little to no cream cheese. Is there a shortage I’m unaware of?? Laziest workers and poor quality. Better off finding breakfast literally anywhere else.
Stood in line for at least 10 minutes no one was in line. 3 people working on drive thru. I'm acknowledged and yet he still works on drive thru drinks. Doughnuts didn't seem fresh and it was just 730amFood: 1/5
My biggest issue is that I get the same order every time I come here and the way they make the iced vanilla latte is different every time. Is there not recipes or measurements that Dunkin has ?? It seems like it’s so unorganized and the people working here just throw stuff together smhFood: 2/5
Had a long day by the time I hit the drive thru on Tuesday, 12-7-21 & had plenty more to do & wanted caffeine. I had a coupon in the app for a free espresso drink. I ordered a large caramel craze & a chicken, bacon, & cheese croissant stuffer. I'd asked for a cheese croissant not realizing they were all together. Initially, I didn't know which drink I was ordering & asked for a minute. I gave my order and waited only to hear the young lady ask me if I was ready to order. I repeated my order. She scanned my qr code & the code for my free drink with no problem. The picture of the croissant stuffer is exactly how it looked while still in the Dunkin parking lot. Don't know what happened to the top of the stuffer.
Early morning when everything is fresh! Amazing coffee and donuts of course. Maybe take some to your job everyone will love you. My favorite is the small munchkins. I also love there hash browns and sausage biscuits.Dine in: NoOutdoor seating: NoTakeout: Yes
Never again and highly don’t recommend. Back in January and then now. Besides my drinks, I never get what I ask for lol .. Manager never in site.. it’s the kids, they’re nice though lol
I love DD coffee. I get the same thing every time. I go to this location about three times a week. Yet somehow they really get it wrong about 1/5th of the time. Today I waited at the drive up window with nobody in front of me for about 5 min. They took my order, told me to pull up, and then we’re very confused by my arrival at the window?! Insisting I placed a mobile order. I’m not sure if the guy that took my original order was high? The girl at the window was very nice and placed my order, but seemed like she had never had anybody ask for a coffee with cream and sugar free flavoring, because I did not receive what I ordered! I feel like this place has a constant turnover and nobody knows how anything works, and a real lack of management!
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