Reviews
The service at dutch brothers is always amazing, super friendly and efficient staff. Their coffee however...I have had it 4 different times/places now and it's never good. It tastes like the crumbs from the bottom of a lucky charms box mashed up and mixed with milk and a half shot of espresso.Food: 2/5
For the life of me i can't remember what i had but i think it was a hazelnut hot chocolate with carmel...i really don't know. Let me tell you, this was the BEST drink i have ever had from anywhere!! I'm not a fan of chain coffee places especially when i can make the stuff at home for pennies on the dollar. However, whatever that drink was i could kick myself for not paying attention I swear it was touched my hot chocolate God's!! I went back to try to get the same thing and nope! Since i don't remember what i had i can't order that specific drink. So good!! So damn good!!!
By far the worst ever customer service I have ever received from any Dutch. Every Dutch I have ever been to and I go a lot they always greet you, they make some sort of small talk and don’t forget what they have or haven’t given you in you’re order. They were to busy talking to each other and not busy at all so that’s not the case so they should if been able to remember what was made and what was ordered instead of me having to tell them.
They made my drink wrong, I mentioned to them it tasted off. I half expected them to just make me a new one.. as a former line cook I'm very aware food can't go back to the kitchen after its left the place it's prepared. The young lady inside asked for my drink back...after I put my mouth all over it. I then watched her put my USED drink thru the process again. Let the Buyer beware.
Staff very friendly funny willing to go out of their way. Do their very best to ensure the weight is never long no matter how long the lines are. Always approach with a smile.Food: 5/5
Dutch location is fun. The employees seem to like where they work. Kid-friendliness: Dutch cocoa for kids. Cute kids cups with silicone straws make drinking out of them less messy for the kiddoes. Wheelchair accessibility: The walk-up window makes it wheelchair accessible Dietary restrictions: Different milk choices
I love every dutch location but THIS one is so underrated , like the best customer service ever !! I always ask for extra stuff and they give me EXTRA
Great service. Suggest to serve something stronger than a latte and equivalent to a flat white.
Edit: after reading other reviews, it sounds like this is a common occurrence at this location. Really not a Dutch Bros fan to begin with as it's a bit too sweet for my taste but I decided to give this location a try, due to convenience, not just once but twice. Both times the people outside taking orders stopped to talk to people for extended periods of time not taking other people's orders causing the line to take a long time. The first time I had two cars in front of me and I waited there for 25 minutes. When I finally got to the window I sat there for an additional 5 minutes while they made other drinks for people who hadn't arrived at the window yet before they made my drink. I was never acknowledge at all but they talked to the person at the other window the entire time. The second time there were three cars in front of me and I sat there for 15 minutes while the guy taking the car's order two cars in front of me it was whoever was in the Dutch Bros van. I also want to mention that there was no longer anyone in front of the Dutch van at the window but the van hadn't pulled to the window because he was talking to the guy outside taking orders. After a few more minutes of this, I left. I won't be back.
Always great coffee. The rebels are really yummy. Friendly staff and as always the music is too loud. If I have to yell my order out the window, the music is too loud.