Reviews
Two weeks ago we had an engagement party for our daughter and fiance and we hired East Meets West to cater it. We are SO glad we did. The search for a caterer started in August and Catherine Steinhoff from East Meets West was the first to call me back. After speaking with two other catering outfits it became clear that Catherine was the partner we wanted for this special event. From working through logistics like the location and interior setup of the tent to where to put the coffee, Catherine was helpful, creative and thoughtful. When we ordered the food she was knowledgeable and helpful about the number of dishes to serve and quantities for each dish. She also recommended a liquor vendor that will provide liquor in bulk and pick up what we don't consume I didn't know this was a thing. On the day of the event, Barb the event manager and her crew were first rate, from helping with final setup to serving great mixed drinks, preparing and serving REALLY GOOD FOOD, and cleaning up when it was over. Afterward, our family and friends offered unanimous praise of the catering effort. I can't recommend East Meets West highly enough!!!
Unfortunately they didn’t remember taking my booking when I wanted to change the date. And didn’t return the call for the date change. I’ve never had this happen before. She asked me the date of the call like she never spoke to me and then explained how busy they are. I suspect that won’t be the case for long unless desperate. I was recommended by my building concierge that won’t happen again to another resident. Disappointing to say the least and amateur for certain.
Just saw an elderly woman almost get hit by a car in front of their location. When I asked why she was parking so far away and shuffling with her walker she mentioned there were multiple residential spots taken up by this catering company so she couldn’t park where she always tries to. PLEASE STOP PARKING ILLEGALLY OVERNIGHT IN RESIDENTIAL AREAS, this is an elderly housing development, so that’s the parking spaces your company is taking. Maybe if she had been killed East Meets West would start to care? I have made so many calls to this company and am always told they won’t park there anymore. I gave up after months of this. The next night? Same issue. Finally tonight I reached out to the manager on her cell bc her number was posted. She threatened to call the police on me after I asked them and eventually demanded she or someone else come move their illegally parked vehicles. Please call the police lady, I can point out exactly which of your company’s illegally parked vehicles should be towed. DO NOT use this company if you care about your neighbors.i could not be more infuriated by the GM’s reply “but I live far away! I couldn’t possibly be expected to come move those vehicles!” But “I couldn’t possibly be expected to get off my lazy *sa and have another coworker or myself move our vehicles to show that we truly care about our elderly neighbors” is what she should have said.
Displeased with the food served at my wedding.
The food is exquisite! The knowledgeable staff ensure your event is tailored to match your heart's desire!