East Side Marine

First I will start off by saying I absolutely love my boat. The purchase was made with so much ease thanks to Ryan Tykle over at Blue Water Finance. However, I can’t say the same for the sales rep Debra Wallace unfortunately. Debra’s attitude is not one for customer service at all, the lack of respect, condescending tone, snarky remarks such as “I get paid regardless” or the fact that my brand new boat had scratches on it along with on the motor her response to that was “ well when you put it in the water the scratches will be put on there anyway” which she has yet to send me her copies of the pictures and information to pay to have it all fixed and just her overall nasty demeanor makes not only myself but also other people that I know who loves being on the water just as much as me not want to ever do business with this company again. Now, I did talk to other representatives throughout the process for a quick second that I had a better experience with, but the short interaction with them wasn’t enough to make up for how unprofessional Debra Wallace was.

We recently purchased our Lowe sf212. Everyone was very helpful and kind through the entire process. They made the final handoff really easy and convenient for us since coming from out of town. Thank you East Side Marine!

Andy and the team at East Side Marine made our first boat buying experience great! Between communication, ordering, signing paperwork, and helping us to familiarize ourselves with our purchase, we were very impressed with the whole process. Highly recommend!

Andy and Debbie were very helpful and took the time to answer all the questions I had. Very easy buying experience and would recommend Eastside without reservations. Will definitely do business with again.

I appreciate all the information and assistance I received throughout my boat purchase experience. East Side Marine has that small town hands on business experience that has a nice personal touch to it. I had forgot my trailer harness adapter and they even went as far as to provide one for me. I highly recommend anyone looking to buy a boat in Central Illinois give them a call.

They have always treated us well. The application process is quick and easy. This is our 3rd purchase from East Side Marine and highly recommend them for anyone looking to purchase a boat.

Covid threw a wrench in my delivery date but Andy did everything he could to get my boat in. No high pressure sales in the ordering process at all. The rest of the staff were great too. Mechanic did an outstanding job mounting the trolling motor and sonar unit. Will definitely be heading back there for anything the boat needs.

A++++ I would give them 100 stars..Very happy with our purchase 2022 Lowe Tritoon love it and the Wonderful staff

I appreciate their timely assistance. They fixed what needed to be fixed, and had reasonable pricing for good service. Special shout out to Bob, Jeff, and Elaina; for their assistance. Thank you!

I live in Minnesota and found the boat I wanted at East Side Marine. I talked with Debbie several times to get the details worked out, and then drove 8 hours to pick up the boat. There was a small glitch with the wrong motor having been installed, but Devin quickly fixed that and we were on our way home! Great experience and great people, I would definitely recommend!