Eastern Connecticut Dermatology, P.C.

I am a Navy veteran and active duty Navy spouse stationed in Groton Connecticut for about a year now. I was referred to Eastern CT Dermatology through Tricare. I read their reviews and thought wow what a nice place and close to home. I went to visit the office today because my appointment is tomorrow and I wanted to make sure everything was in order for my appointment. When I arrived I was met with a confused stare and told the doctor I was scheduled for was not coming in tomorrow. Then Mary Anne looked again and said oh wait I think the PA will be here tomorrow. They also informed me that they don't have my Tricare referral yet. I sat down and called Tricare. I went through all the necessary steps to have the referral faxed again. While I was waiting on hold with Tricare I began to cough because I have a cold and I have a mask on to assure that I keep my cold to myself. Mary Anne at the front desk said Ma'am we can't see you tomorrow because you are sick and you are compromising all of our patients. I had a mask on and I just have a minor cold. I've had this cold for two weeks now and I'm at the end of it and just experiencing a dry cough because I didn't have water sitting there contacting Tricare over and over again. She was looking at me like I was a out break monkey or something. Mary Anne and Martha both laughed and talked about me while I was standing in front of them. Horrible customer service. I also don't understand why they don't have access to patients referral look ups. They make the patients do all of the work and threaten to not see you if you don't bring in a paper copy yourself.
1 7 years ago (08-02-2018)

Listen to the reviews here and stay away from this place. Or you will be the next one to leave a negative one. You will be sold their overpriced creams, and be scarred for life from the careless treatments they provide.
1 7 years ago (17-05-2018)

As a new patient i got in fairly soon compared to other places and didnt have to wait long. BUT when i was in the room waiting for the dermatologist i could hear the assistant say my eczema was pretty disgusting to the derm, not very professional.
2 8 years ago (22-10-2017)

I called as a new patient and was able to get an appointment right away. Once I arrived I waited no longer than 10 mins before I saw the doctor who was very quick, informative and helpful. I will continue to visit this office.
5 8 years ago (08-07-2017)

unbelievably rude, would not recommend to anyone I know
1 7 years ago (28-02-2018)