Reviews
Best pijamas ever! However in the store they have not so many sizes! And I personally dont like that they do not have flexibility for mixing bottom and top parts
I've always loved Eberjey. The craftsmanship and superior quality always have me coming back for more. This particular location is wonderful. The manager, Caroline and the assistant manager, Brianna deserve a serious shout out. Wow, what incredible customer service they provided me with. They did everything to make me, the customer, happy and I truly appreciate it. I will definitely be supporting my local businesses and shop here as I suggest everyone should. You won't regret it. Thank you Brianna and Caroline. You lovely ladies are amazing!!!!!
I love eberjey's products - it's the best pijiamas I've ever owned. Nonetheless I had a poor experience at the store: - significant inventory was out of stock and had to compromise on what to buy, with some items outright not available - the shop assistant wasn't on top of what was available and what wasn't, trying to find items my size almost felt like a scavanger hunt 'how about this colour? How about this other colour?' - when I arrived home I realised the items I bought / were packed were not the ones I confirmed with the shop assistant one extra set, one set in the wrong size - they asked for my details to send an electronic receipt which I never received The store experience does not align with the brand proposition.
Adorable shop with top notch customer service. Ladies here really go above and beyond to make sure you love your purchase, including sending items to their repair department in Miami to have the scratchy tags expertly removed from previously purchased pieces. Awesome communication, really helpful big big fan of this location and staff.
I love this brand but I tried going to the store last night and had such a bad experience. Apparently they changed their closing hours for the season but there wasn't any update of that online. I commuted after work all the way from Queens to get here with what I thought I had 30 minutes to spare. When I tried opening the door, the security guard just mouthed, "we're closed" without any explanation. Finally one of the associates opened the door and explained they had changed their hours and had been meaning to make the change public online. When I looked at her admittedly kind of in disbelief, she suggested, "We open at 10 tomorrow, you can come then." As someone that works during the week, this "solution" was an inconvenience and really rubbed me the wrong way. Again, great product but made me question the customer service aspect.
I stopped in for my girlfriend cause she made a comment that she loved something in the windows display. I had a great experience and Stephanie was more than willing to help with the correct size...I will definitely be back for the holidays too. Thanks
I just love this store! Calm atmosphere, plenty choices, good quality. They have the best sales associates, friendly, chic and super helpful. Love!
Excellent customer service experience.
Love this place. Great bathing suits and pj
Best pajamas I own