Reviews
This local, family-owned company is one of the best equipment companies I’ve had the chance of working with. Our representative, Liz, made the shopping process so easy, fun, and positive. This company not only saved me 60% on our large kitchen equipment, but they also make your dream come to life. Not to mention, EEL provides the BEST delivery at an impeccable cost. The delivery team did EVERYTHING they had to ensure my kitchen came to life. They were also so kind, hard working, and they didn’t quit till they got the job done. They took the wheels off my fridge to get it through the door and put them back on, they called in other delivery helpers to help with the ovens to make them fit through the door and they were there within 15 minutes the ovens? Were in the kitchen in 25, they wrapped everything, were careful with everything, and even assured us that if anything happened to our oven we had a warranty. If you’re in the area and looking to open a restaurant or need a equipment, please contact Liz and the crew at Economic Equipment Locator. You will not be sorry.
Top notch business, all-around! We have purchased numerous Commercial Refrigerators and restaurant equipment/supplies from EEL. Staff is friendly and prices are fair Most recently, we purchased a Walk-In cooler box from them. Delivery and installation was completed in 1 day. Special thanks to Nelly and Aracely for great customer service!
We own Bak&Jo Plantbased Bakery and Coffee Shop. We bought a couple items from EEL and I normally do not write comments but I felt this place deserves recognition for their excellent customer service as that is a very rare thing to have these days. Lily is the coordinator and she is very polite and extremely patient and Julian the Technician provided detailed explanation of the issue we had and what he did to resolve it. I would highly recommend using this place to buy any used equipment as they also provide warranty free of charge.
Updated: The warranty department got a hold of me the next day and had someone come out to swap the broken fridge with a working fridge same model. Did they just recharge this one and it will slowly leak refrigerant? Possibly outside of the 60 day warranty window? Time will tell but they did address the issue quickly so I updated my review. Still quite an inconvenience so I'm keeping this at 4 stars until the fridge shows it can run for a while. They have a great selection and the service was quick ; just be weary of the refrigerated stuff without testing it first. Previous: Just plugged in my fridge to find it doesn't work at all. Now all my food and drinks are sitting in coolers. How hard is it to plug the fridge in at the warehouse for 10 minutes to check if its operational before you sell it? I'll update this if/when EEL makes it right.
Kurt with EEL greeted me at the door and was so helpful showing me around their store. The staff is great and the prices for kitchen equipment are even better. I’ll definitely come back in the future whenever I need kitchen equipment.
Very friendly. Professional. Helpful. Prices are reasonable. They have used and new items and their used are still in very good condition. They have ppl that help load heavy large items on vehicle.
I purchased this unit clean and beautiful a month ago. Today, it required a service. Everything was corrected immediately. Great service!
Amazing inventory, well organized and great prices. Customer service is exceptional and extremely accommodating.
Liz Zuniga has a great customer service skills. She is very patient and perform her job very well. I strongly will recommend this company to anyone looking for kitchen supplies. Very reasonable prices and high end kitchen ware
Bought a commercial refrigerator with Kurt and it worked great the first 3 weeks but then the temperature rose to 50 degrees and wouldn’t drop. Luckily, Artemisa with EEL Warranty Dept. helped me get it fixed. The technician who fixed it really knew what he was doing and did an excellent job. Arrived on time, left the area just how it was, and was helpful. It works perfectly now!