Reviews
Post thanksgiving the collection is sparse with limited styles. But they have a great discount on most of their clothes and accessories. Worth taking a stroll if you are in the Woodburn outlet mall
A sad depressing store. Very plain store that looks more like a Ross than a higher end outdoor retailer. Outdated yellow hued lighting makes everything look bad. I worked at Eddie Bauer during my college days and it was a great brand with top quality merchandise. Unfortunately, the brand has fallen significantly since those days. Ironically you can find some of the same products at much lower prices. I hope Eddie Bauer can make a comeback some day.
Went to so many stores looking for a decent coat for my wife. Finally found a great one here.
This is a review on Eddie Bauer, the company, not this specific outlet. Eddie Bauer is a trash company. Ordered an in-stock item over a month ago. When item didn't arrive as expected, check order status. Order has been recoded as a pre-order. Call to find out they sold me an item that was actually out of stock. But inventory was coming in, and I would still get my item before I needed it for travel. Next promised fulfillment date came and went, check order status. Item is still coded as pre-order, and NOW has a fulfillment date AFTER the date I leave for travel. Call to discuss options, can the bag get here before I leave or do I need to cancel the order? I'm informed that I cannot cancel my order, but only request. So now, I've spent additional time trying to work with customer service, have no provided bag when I need it, need to go purchase a new item probably at a premium price/shipping d/t now urgent need, and potentially get the additional kick in the nuts of having to spend additional time and money when I get home from travel to return EB's commitment to customer satisfaction. This item is a repurchase that I loved. But based on this experience, I doubt I'll ever do business with this company again.
Was alright. But was shopping with a woman. So ya know took 4 hours longer then it should have. Lol
My wife and I had a wonderful experience at this store. We were looking for disc golf gear we could practice in. Something that could handle long hikes in sometimes less than ideal weather. The older blonde gal that helped us went above and beyond. She went into the back and returned with a bunch of items for us to try on. The item she found were exactly what we were looking for. They have held up and we even went back to get more. Thank you for the help and the suggestions.
Super nice staff on Monday evening, kudos to their respectful and kind attitude.
We wanted to buy something that had the size we wanted on a higher up hook. Nobody would find the time to help us get it down so we left. Their products are generally good, but in this case their customer service was lacking greatly.
Lots of good sales right now.
Great selection, prices not bad