Reviews
This store was well stocked and the employees were all sweet and helpful. They have a wide variety of arrangements and platters for every occasion not to mention all of the things you can add on or buy on their own- everything from balloons, stuffies, cookies, cupcakes, cheesecakes, chocolate, nuts, popcorn, flowers, vases, coffee, and tea! The new manager is incredibly helpful, friendly and knowledgeable. Would recommend
The dipped fruit was freshly dipped. Customer service was excellent. Quality products that make adorable gifts. They have a new product for gender reveals... strawberries dipped in gender color under the milk chocolate. They were super cute!
It was a just because gift and they were sweet and delicious
This location went above and beyond to ensure my birthday treat was delivered nicely and well! I appreciate all the effort they did to make sure my Flower Arrangement of fruit was done well and delivered nicely. Thank you to the business and the Delivery driver today! They did great work! Would order from this location again!
Lovely store nice employees hard-working yet very kind and sincere and greet with CUSTOMER SERVICE Atticus Sonny’s reviews are insane I can’t believe people are blaming people for being late during a pandemic there’s like two girls that work there it’s insane ! Cut ppl and businesses during this bizarre uncertain time some slack! They are hiring work there instead of destroying the establishment on public reviews , just be a big boy/ girl and call! They would’ve been extremely upset, and tejhbme shot the issue! They seem to run the workday smoothly, very calming atmosphere! helpful and keep the location very very clean!
SO DISAPPOINTED IN THE CUSTOMER SERVICE......My daughter ordered me a birthday bundle with chocolate covered strawberries and balloons...... Well the driver came with only the fruit and strawberries he didnt even no he was suppose to deliver balloons as well told me he will be back with them and if we are not home he will tie them to the door. So I called the company spoke with a rude co worker that spoke to his manager and the manager said since we finally got the rest of the order then they cant help so when I told him the fruit was not fresh and we wanted a refund they told me they cant help me but would give us 25 off our next order. WE WILL NEVER BUY ANYTHING FROM YALL AGAIN THE CUSTOMER SERVICE WAS NOT THERE AND AFTER A 16 YEAR OLD SPEND $120 on a gift the at the least they was suppose to make sure it was correct l.
Absolutely horrific Mother's Day Experience. They completely messed up my order, they completely forgot to deliver part of the order. And then when I called and spoke to the store "they couldn't find the order" despite the fact that I have the receipt for their store location, the confirmation email for their location, and the charge on my credit card. Their manager was completely incompetent, tried to pawn me off on the other stores that services the 21209 zip code, refused to try and call the stores and figure out which one could have taken the delivery claiming they didn't. Eventually after a few more minutes or arguing, hanging up, having to call my mother to get the information off her surprise delivery, and calling back, apparently I finally showed up in their computer system. Honestly, super dissatisfied and will be weary about ordering again.
If I could give a 0 I would. Bad customer service I ordered an order here to be delivered to a friend for her b day & when i went back to call them I was out on hold for over an hour and a half! Never again Will I order from this location. Should have just made the delivery myself if I knew that the flowers were going to be all molded & broken. The fruit arrangement was rushed all the sticks were showing and the strawberries had mold. What a shame & even corporate couldn’t help me get in contact with them
I ordered an arrangement from this location and it came promptly. The fruit was fresh and the arrangement was put together very nicely. I was super impressed and so was my wife. I usually do not order these things but I gave it a try and will order again! The chocolate tasted great and the pineapple, from what I could tell, was ripe and fresh. Order from this location.
Edible arrangements have gone downhill. After placing an order TWO weeks in advance, their Lutherville, Maryland location sent me notice that my item was delivered but it NEVER was. When I called the store the NASTY manager Abby was nonchalant and hung up on me twice for me wanting to know how we can fix the delivery issue. Bottom line, there are local bakeries etc that do dipped fruit without the hassle and disrespect. I'll NEVER shop here again.
