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About Serving the electric & water needs of Kansas City, Kansas. We respond Mon - Fri, 8 am - 5 pm. Outage Map: outage.bpu.com. Social Policy: bit.ly/2SNQ683. Story Do not report emergencies on Facebook. The best way to have an issue resolved is to call one of these numbers: Electrical Outages: 913-573-9522 Water Leaks or Outages: 913-573-9622 Customer Service: 913-573-9190
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