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About We use automation to help businesses reduce redundant, manual or paper-based processes. This leads to increased efficiency and operational goals achieved. Story Impact is a fierce competitor in the Business Process Automation space. Founded in 1999, Impact employs over 350 people at its 12 Midwest locations. Our teams work together to design, implement and support our solutions and technology. We use automation to help businesses reduce redundant, manual or paper-based processes. This leads to increased efficiency and operational goals achieved. Our “One Source” business model minimizes typical pains associated with multiple vendors. We design solutions leveraging a mixture of document management software, custom integration and office equipment with a strategic business plan that focuses on a long-term, on-going partnership. These solutions are powered by industry-leading technology and supported by certified service repair technicians. We count on our employees to deliver an exceptional and successful experience, which is why fostering a positive employee culture is the final piece to delivering exceptional customer service. Impact serves more than 11,000 clients, and we continue to grow at a steady rate of 27 percent year-over-year.
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