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Reviews, get directions and contact details for Elegant Nails and Spa

Elegant Nails and Spa
"Elegant Nail provides unparalleled nail beauty experience in the area. Book your next appointment using Snailz app and receive exclusive savings"
Address: 373 6th Ave , New York 10014, NY, US
Phone: (212) 206-0688
State: NY
City: New York
Zip Code: 10014


opening hours

Monday: 10:00-22:00
Tuesday: 10:00-22:00
Wednesday: 10:00-22:00
Thursday: 10:00-22:00
Friday: 10:00-22:00
Saturday: 10:00-22:00
Sunday: 10:00-21:00


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Reviews
Michele always makes my nails look great even when she is in a rush. Ive been coming here for a couple of months and she never disappoints! She also finishes my nails so quickly but also so well! Highly Recommend
I paid about $90 for a horrible gel mani & pedi. Not complaining about the price, but service was horrible. Started with the pedicure. Before he started I told him I had band aids. He said “okay okay okay” yet continues to press on the band aids. He didn’t even give me the chance to even tell him I didn’t want him to touch my legs. My wounds are still fresh & I am in a lot of pain. Next comes the manicure. I showed him a picture of the design I wanted as soon as I sat down. He says “okay okay” yet doesn’t deliver the design. He tried, but failed & says sorry. I asked him if anyone else can do it. He doesn’t understand so I ask him again. He calls the “owner” I don’t even know what he said to her. Hangs up & is yelling, calling for someone else to come. I showed her the design one evil eye on the ring finger & she shows me some snowflake stickers & says it’ll be free. Side note: it’s November. I asked her if I could find a simpler design because my nails are literally a clear color. She also says okay & then leaves to attend another customer. I pulled up a picture of some very simple stars & asked for gold, the original guy says ok & then starts to paint my nails black? I ended up saying it’s ok I don’t want a design. Going to check out now.. I paid with card. I was wearing my jacket & then was going to get cash but he tells me “tip in cash or card” so I felt obligated to tip on card. I felt so horrible & low. My nails & cuticles feel so dry. There’s polish all over my skin. Yet I was still going to tip in cash, but he demanded it? What I don’t understand is why he would agree to a design he knew he couldn’t do. I traveled 45 minutes for the worst nail experience ever.
I have been here multiple times, and I walk almost 45 minutes to this salon because my nails last so long. However, I will not be returning because every time I go I don’t get helped until an hour after my appointment which is absurd. I always get dip powder and I am aware it takes awhile to remove. I have gotten probably 100 dip manicures and it takes max 15 mins to remove. Here they make you sit there for 45 mins soaking your nails in a bowl of acetone. My appointment was at 6 pm and I left at 8 pm for a dip mani. I should not have to sit there for 2 hours for a single service. In addition, there were multiple girls waiting after me and complaining as well, so I could tell the woman helping me was rushing and did a sloppy job on my nails.Service: Manicure
I walked in and explicitly stated I was going to get the $38 gel and soak off package. The man did my nails but then started adding services to my appointment like a massage and a cuticle treatment without even telling me. Example, just went straight for the massage without warning. I then got charged for it and he asked for a tip after. I did tip, but I have to admit it wasn’t great because I came in fully expecting to get just the $38 but I got charged $57 at the end. The total would’ve included the tip if services I didn’t ask for were just added without asking. The nails unfortunately chipped a week later also. Edit: So my mistake for not taking the chrome powder into account. However, it still doesn’t take away the fact my nails chipped a week later and my nails just overall looked undone and crusty in that short period of a time. And yes. The man literally looked at the reciept, pointed at the tip line, and asked me for the tip. I don’t appreciate the answers gaslighting not just me in the reviews about staff not demanding for tips. He also scowled at my tip amount too.
Been coming to this salon for over a year and FINALLY reached the 400 points to get a free pedicure. I was in 2 weeks ago and that was the policy. Today i came in for my free pedicure only to find out after it was done that they changed the policy to 600 points which is $600 spent at the salon. Disappointed they couldn’t honor the old system and $600 is a crazy amount to spend in order to get a $30 below average service. Very disappointed. :
Went here on a limb from my own google maps search. I wanted an affordable place that could execute the design I wanted. Here at Elegant Nails, I found it! I got a mani polygel set and pedi. Michele did my polygel set and she was so nice, charismatic, and professional. She is very experienced and cares about her customers’ experience.
It’s a no for me. They don’t wrap to soak for SNS. You just put your finger tips in a bowl of hot acetone. It was just a very messy situation and It shouldn’t take 2.5hrs to get SNS done
This is my go-to salon! They always do such an amazing job and are so quick! The salon is always clean and well spaced out for safety. Love my holiday nails!!!
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