Elite Decor

Their method of customer service is the absolute worst. I ordered a medicine cabinet 2-3 weeks ago from them. They told me that two days ago I would have a tracking number for my order. I called in two days ago, and their employee said by tomorrow. Called yesterday, the same response. Called today and asked to speak to the manager and the owner, Jonah, gets on the phone and says "Im not a magician, I cant get it to you on cue.." then proceeded to aware me its going to be shipped to his location, then once his truck is filled with orders coming to my area then the truck will deliver it to me. That is the most ridiculous thing I've ever heard, and when I said that, his resolution, "I can cancel the order and you can get it somewhere else". After spending a pretty significant amount of money and patiently waiting three weeks, this is not the customer service anyone should be receiving, especially not from the owner of a company.

Tried to order online, couldn't order. So I called, they disregarded the sale, when I tried to mention the sale, I was told that this was the price and if i want it to order it. I hung up. I sent the link in the chat window. after 5 minutes the same service and I was told, "We don't want to do business with you, merry christmas."

Almost $1000 for a box of poorly cut and drilled 2x4, hinges and hardware are from Ace with the labels cut off. Most of the hardware was lost in transit it me. No assembly instructions. I also paid quite a bit extra for a polyurethane coat, this is raw splintering wood straight from the lumber yard. This is the single worst piece of furniture I have ever purchased.

Great place for custom blinds and window coverings

great customer service

Hard to find if you never been

Great service

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