Elite Service Automotive

I would not recommend this place to anyone trying to get their car fixed. I was over charged and my car still had the same issue when I left. They had my car over a month and my check engine light came back on a day after driving. I took it back and of course it was not their fault it was something new that just occurred. I was told this issue would cost an additional 500 plus dollars to fix,and two hours to fix. However I Google the issue and it only takes 20 minutes. This place is a rip off and something should be done about shops like this servicing the public. This is equivalent to fraud, and I will never take my vehicle back there ever again. Paid them 4700 dollars and still has an issue with my car,these people are crooks so you have been warned, I just wish I had been told this before I trusted my car with them.

I recently bought a Lexus Sport from Elite. I am beyond satisfied with the excellent customer service I received! From the time I pulled on the lot I felt comfortable, no pressures or sales tactics. The atmosphere is professional, courteous and down to earth. I felt like I was with friends, that means everything to me. I love my new ride too! Its clean, comfortable and my salesman, Mark took the liberty to show me important features about my new whip! I highly recommend this company to anyone looking for a good vehicle from honest pros! Thank you Elite Automotive and Sales!!!!!

Elite Automotive is ABSOLUTELY EXTRORDINARY. I have a 1996 E320 Mercedes Benz and had many different issues going on. I did Not want to take to Mercedes because their prices are outrageous. I was referred to Elite and that was the best referral I have ever received. They took their time and my car is running good. Their prices are Fair and Honest. The staff is Excellent and very personable. This is the only place I will ever take my car. IF YOU NEED CAR REPAIRS I suggest you get to Elite Automotive on Elmore as fast as you can. I promise you will not regret it. 10 Plus in satisfaction to them from me. It does not matter what kind of car you have I Promise you THEY CAN HANDLE IT. They have the perfect name ELITE!!!!!!!!

My brothers and I have been customers over 7 years and we have bought several vehicles including a Camry, a Toyota truck and an Avalon. My experience has been excellent I recently purchased a 2014 Toyota Camry that I am totally satisfied with. I had spoken with Mr. Murray and his team about finding me the vehicle I purchased and they went above and beyond to get me just what I wanted. Nice, friendly, and reliable are words I would use to describe Elite Service and Sales.

I give them a 1star due to bad service when it came down to my vehicle. Came in this morning 4/9/21 told them the issues with my car running hot the night before because of no oil / Possible or leak. The told me they did everything right it was oil in my car and they possibly it due to been over on miles really.

Terrible place of business, would not recommend you taking your car here. I took my Ford Mustang here as I was referred by another shop. Took Elite my car, told them what I believed the problem was, and they decided to fix something else on their own, got my car back, and the problem kept occurring. So I took it back to Elite, told them to fix the problem that I originally asked them to fix, and this took them almost a month to complete and was told that I would get the rental at a discounted price since it took them such a long time. No discount was applied to my rental, I had to pay full price for everything even though the time I had the rental was because of their mechanic’s fault. Get this, after I get my car back the SECOND time, somehow my alternator is now messed up, which they also made me pay for. Before I could even leave the parking lot, my car battery wouldn’t hold a charge. But somehow their not at fault for anything. Terrible place of business and Lisa, the owner I believe her name is, is rude and very unprofessional. People told me that this place was terrible but I tried to give them a chance anyway. Don’t make the same mistake!

I called Elite Service from my home in Florida as I was buying a vehicle online from Memphis. I told him my situation and that I needed someone to evaluate the vehicle before I made the purchase. I spoke with Gary and they drove over to the dealership right away, picked up the vehicle and ran it over to the Elite shop to do a diagnosis. He called me about 2 hrs later and gave me the details. He gave me the report and most everything looked good, so I went ahead and sent the dealer the check. They took good care of me all via phone and took my payment after all was done. If they treat me this way, 700 miles away, I can only imagine how they treat their local customers. These guys are good and absolutely worthy of your business. These are the kind of people that I enjoy doing business with.

We all know it is so hard to find someone trustworthy and dependable to work on your car...look no further! Elite Service Automotive is awesome! They are very professional and friendly. Your service is completed in a timely manner. The price is very fair and way more reasonable than the dealership prices on service. My husband and I are so happy they were referred to us!

Excellent experience. Murray was able to diagnose and fix the problem with my Toyota 4Runner right away whereas another mechanic had tried several times unsuccessfully. I am impressed with his knowledge and dedication to being thorough and accurate when making repairs. No one wants to change out parts until accidentally stumbling upon the right solution. That is not how Murray works in my experience.

This place has excellent staff. They are friendly, down to earth, and honest. I had a great experience!