Reviews
Best experience ever! I have never had a better experience than when I rented from the Watertown Enterprise Rent a Car!! From the moment I checked in, it was a delight interacting with the staff. Megan was so lovely to help me switch the car and orchestrate the drop off at a different location. Usually this has been stressful historically, but she made it easy and smooth. And to make it even better, I appreciated Anthony calling me after drop off to ask how satisfied I was with the experience. Enterprise replaced Hertz as my go to rental agency after this experience. Highly recommend and thankful for Anthony and Megan
Easy process. Even with dropping off the car after hours. Anthony helped us picking up the car and going over details. He was great. Glad to have this place near by to use both for business trips and personal ones.
Impeccable service. Employees take the time to carefully answer your questions, and they take the time to make sure the cars are perfectly clean for their customers. I will be a repeat customer for my future car rental needs.
Rj was excellent throughout the whole process. Was near closing time and still showed a friendly and upbeat attitude even with the horrible weather. Appreciate the enterprise here making my first rental as smooth as possible
This Enterprise is great. Alex Muto and Rico Nicolas were very helpful in getting our car returned early. I would definitely recommend this place.
Alex went above and beyond to help me get a rental car. I highly recommend his work and this location.
I took rental car from this location 2 times & unfortunately both the times I got a car which have some issues. Make sure everything is right with the car at the time you took the car. Staff is polite.
when i picked up car I had to wait an extra 30 minuites because there were cleaning the car that was reserved for me. When is was time to inspect this black car for damages before i Signed it was covered in dirt and I asked the Employee how do i check for damages and he said not to worry about all the scratches that im only looking for deep damage. I then repeated that it was almost impossible to see if there was any damages because the car was dirty. I signed off and stopped at the car wash to Properly clean and inspect the vehicle. there were no big dents but the car was excessively full of scratches all over. I give 3 stars because the staff seemed overwhelmed and they were trying so hard to do there job correctly. This seems to be an issue over and over again that when i pick up a Rental the outside of the car is dirty and i have to go and wash it myself.
Getting in and out was easy and quick. Car was clean and worked well. I am horrible with names but I think it was Josh or Justin or J... who helped me on both ends and he was very nice. He even noted I had left my personal transponder on the windshield and gave it back to me! I was able to grab a lift home as I live in Belmont and that was awesome - nice driver!
Helpful people and smooth service. I rented a van and needed all the seats folded and they were happy to help. Also let me park my car in their lot for 6 hours. Highly recommend this place
