Estrella Apartment Homes

My heat barely ever worked, and maintenance requests were ignored every time I called the office. Multiple pieces of damage not of my making will probably be blamed on me.

Everything was easy and they staff was very friendly but they didn’t tell us that we chose the wrong apartment so at the move-in date I was highly confused but they helped us get the right apartment within an hour.

Good place. Maintenance crew was good. Requested the A/C be repaired but it was never looked at.

Location was great and unit was fine but office staff was a NIGHTMARE to work with and the move out fees were outrageous. Only had carpet in the small bedroom but was charged $100 for carpet cleaning? Ridiculous.

Forget about the roaches and bed bugs, there are RATS here. I heard something in my toilet. I did not understand the noise, I lifted the toilet seat and saw a RAT in my toilet. Ready to call police.

The ugly lady in the office I think her name is Pauline or something that old grumpy frump looking lady hard to communicate telling her about my bed bug problem not doing anything called at least 12 times no answer