Reviews
I had an appointment at 7:30am and there was no wait at all. Kim took me in and was very nice and comforting I told her I was nervous about needles. My overall experience was great and I'd definitely go back for any tests I need
I had a scheduled appointment at 2:00pm. I arrived for appointment 10 min early and signed in. There was no one in the front lobby for check in I sat for 20 mins before calling examone to confirm that in fact someone was even there working. I was told there was two staff members working at the Rancho Cucamonga site and that one was with the 1:30 appointment and that there should be the front office manager working. I did not get seen until 2:45.
i called and was given an appointment date and time, but when i showed up for the appointment , i was told that i was not on schedule! and was told it was in hold! the representative obviously was not paying attention to what needs to be done. i asked her for 2 appointment 1 for me, 1 for my husband. she said she has orders for me, but not for my husband. so i said, ok i’ll take my appointment and will call them later for my husband since there is no order, and she suggested to call my employer to clarify. this place is unorganized.
Karry is the best! She was helping even after hours for me and very nice and thoughtful and patience through the whole process.
Haidy help us out as soon as we got there, she was knowledgeable and answered all of our question, got us on our way in no time!! Thank you so much !!
They didn't give complete information about process and over booked, keeping me waiting for 35 minutes. Then I find out that an appointment that should be 5 minutes was going to be about an hour. This company is ridiculous.
Worst experience ever a lady came to my house for a life insurance exam the blood draw was by far the worst ever. She used a butterfly needle and air got stuck in the tube when she went to use a vile and instead of removing it she moved it around in my vein and went to use another tube. My arm has been killing me for days now. How someone who draws blood everyday can be that incompetent is beyond me. I just pray my arm gets better or she didn’t inject air into my veins or something fatal.