Reviews
Overbooked and impersonal. I was on time for my check up. Doctor was over 20 minutes late, then was in a rush to get to next patient. Wrote me a referral to a specialist. They called me back to say the referral was outside of my insurance network, so they scheduled me a follow up with the doctor. Came back in, waited another 20 minutes for the Doctor to run in, scribble me a new referral and run back out. Less than 3 minutes of time spent with him and they send me a bill for $360 and the referral ends up being a specialist I didn't need a referral for.
1
7 years ago (01-05-2018)
I have a strep throat and pregnant. I called to see , if any appointments are available. I had to spell my name
Like 3 times, so when she asked me about updating my address, I simply didn’t want to
Go through the spelling again and just asked her , if anything is available, because I’m sick. I was told
That her job is more
Important then my sickness and told me
I was rude. Then put me on hold. The worse experience ever especially when you are sick and pregnant. Updating my address was the most important part for her.
1
8 years ago (30-01-2018)
Nothing but excellent, efficient service from every last person at this office. Highly recommend.
5
8 years ago (17-11-2017)
The clinic is nice, and the staff very friendly; however, Dr. Smucker's medical care is some of the worst I've received. My husband and I both felt very rushed at our appointments, and it never seemed as though he took our complaints very seriously. To make matters worse, after seeing another doctor, I now know that he misdiagnosed me in a way I think was very negligent, and most likely occurred because he never took the time to truly listen to a full list of my symptoms without jumping in halfway through with the diagnosis he'd already decided on.
I'd been suffering from stomach upset, pain, and digestive issues since before I moved here. Dr. Smucker diagnosed me with IBS, and told me to take Citrucel. He never ordered a blood test, or bothered to look at my previous records, or he would have noticed that I had gradually worsening anemia--a symptom of what I actually had, which was a bleeding ulcer. Even worse, when I saw him because I was concerned I was taking too much Excedrin for my headaches, he told me to continue taking the pills as long as they were working for me, even knowing that I had ongoing stomach issues. My ulcer was most likely caused by NSAIDs, and Excedrin contains aspirin (an NSAID), so his medical advice probably made my condition worse. The next doctor I saw (Heather Pfeiffer FNP) immediately ordered a blood test, put me on Prilosec, and diagnosed me with an ulcer with no problem. After a month of treatment from her, my symptoms have almost completely disappeared, whereas under Dr. Smucker I suffered unnecessarily for a year, believing I had a condition like IBS that was never going to go away.
I would not, under any circumstances or for any reason, recommend Dr. Smucker's medical care to anyone; it's entirely possible his care may even make your condition worse, as it did for me. There are many good doctors in Portland that will take the time to listen to you and diagnose you properly. Find one of them, because Dr. Smucker is not one.
1
8 years ago (14-07-2017)
Stay away at all costs. This office will lie to you, make you come into the office when you dont need to, and manipulate you into paying for visits that are not necessary.
When you bring this up to them also then they call you a liar and refuse to work with you to pay these illegal charges.
Do not go here, ever.
1
8 years ago (27-09-2017)
