CPR Cell Phone Repair Bridgeport

I wanted to tell you about the terrible experience we had tonight, Saturday February 24, at the Fanelli Boys Inc at 2399 Meadowbrook Mall Bridgeport WV, 26330. My husband and I walked up to the booth at approx 7:30 p.m. to buy a replacement phone for him. We have Boost Mobile already & actually have been to this kiosk before, with great results. We knew exactly what we wanted, a LG Tribute HD, and located one in the case. When I asked to purchase it, we were refused service because he had to many repairs to make for the evening. He suggested that we come back tomorrow and I let him know that we were from out of town, about 60 minutes one way, and didn't often make the trip to the mall. He then suggested that we travel to another boost mobile store close by and get the phone there. Since we were not local, we didn't feel comfortable trying to find a store in an unfamiliar place. I again asked to purchase it and said that we just needed the phone & I would set it up ourselves. He was unable & unwilling to help us. This was extremely frustrating and we really could hardly believe that they were refusing paying customers.
1 9 years ago (24-02-2018)

I recently had to have a screen replaced on my Samsung Galaxy S7 Edge and called these guys up as soon as I returned from vacation. I was given a pretty accurate price estimation and told it would be about a 3 to 5 day wait for the part to come in. When I dropped it off, the technician I spoke to was super helpful and mentioned it could be done by the next day at best if not within the 3 to 5 days as noted above. To my surprise, I did in fact receive a call the next day letting me know the phone was ready to be picked up. It was in perfect condition and looked like new again. Definitely pleased with the service I received!
5 9 years ago (11-01-2018)

I went fearing the worst, and left completely happy. Adam Houtz, the Assistant Manager in Bridgeport, cleaned the port on my iPhone and ran the diagnostics. Just needed cleaned. No charge and fantastic service. I will always come to these guys first.
5 8 years ago (09-05-2018)

Dropped my phone in water, was panicking after I packed it rice all day then the rice was jammed in the charger port. They fixed it seconds and wouldn’t take money for it. Just said , “ come back” love these hard working guys.
5 8 years ago (03-05-2018)

I was very happy with the way David was able to help me out with my phone screen. I had no idea I could go from a completely shattered and almost useless phone to having it back within only a few hours. By him being able to fix it, it saved me hundreds of dollars by not having to get a completely new phone. Friendly and very quick service there, and I do plan on coming back for any other fixes.
5 9 years ago (17-12-2017)