Reviews
Any plans to pay your vendors? Farmhouse has made zero effort to reach out regarding outstanding bills. Apparently this is not a temporary closure since you’ve turned off all emails. So disappointing but not surprising given the quality of foods delivered.
As a first time, Farmhouse Delivery customer I am leaving my review from this perspective. I am very satisfied with the delivery, packaging, and appreciate the care that was put into preparing my groceries to be delivered. I also can tell the quality of produce is fantastic, it’s very fresh and the organic taste is evident. The only cons that I have from my experience is on the buyer end/me: was that I should’ve ordered more. For the first time purchaser, when put into perspective, one bag of potatoes is usually 3 to 5 pounds - make sure you don’t just buy 1lb of each unless that’s quantity you meant. Second, I know these are local produce; however, having the sticker on them with the produce # individually kind of made me feel like I could’ve gotten some things at H‑E‑B… I feel like the produce stickers on some of the produce kind of took that farm fresh experience away. Again otherwise - very friendly delivery driver, great experience all around and I’m very excited to prepare this healthy farm-to-table food for my family!
I love love love farmhouse delivery. We stumbled upon them during the pandemic when grocery stores were low on meats and dairy. Due to recent health reasons, I needed fresh, organic, grass-fed foods and Farmhouse delivered – literally, right to my doorstep! The food is simply delicious. One thing to note - Keep in mind that items are FRESH FRESH FRESH! So don’t over order the salads like I did because the salads wont keep for long. I've sampled numerous items from their selection and have yet to be disappointed. The chicken, in particular, is noticeably fresh and tastier compared to store-bought options. I once compared their chicken to a high-end grocery store's, and the difference was so striking that I ended up throwing the store-bought chicken into the trash. My go-to favorites and repeat orders include the Stir Fry Kit Miso Kit, Texas Citrus Salad, the Thai Fresh curries, and the creamy tomato soup. The Thai Fresh brand curries are fantastic – just add meat and veggies for an easy, flavorful meal! Even though I despise green beans, the Colonel Spiced Chicken with Honey Butter Green Beans was amazing and I devoured it. While some items may seem a bit pricey, the quality of ingredients is unquestionable. Since incorporating their meal kits and prepared meals into our routine, we've significantly reduced our orders from Doordash and Uber Eats. The only areas for improvement I can think of are including at least the macronutrient information for each meal kit or prepared meal. Though, if you're keen on tracking, you could likely reverse-engineer the macros with a tracking app. You also get peace of mind knowing that the ingredients are whole real foods. Additionally, visual aids for their meal kits instuctions would help those like me that learn better with visuals . Overall, Farmhouse Delivery has been a game-changer for us, providing top-notch ingredients and saving us from countless takeout orders. Customer Service and deliveries have been seamless and perfect!
Been a loyal customer for years. We order weekly meal kits and groceries. The fact that they support local farmers, butchers, bakers, and artisans makes being their customer more meaningful. The staff works hard, and I love the creativity of the chefs that create the meal kits. I like when they create special holiday menus. We are celiac and they honestly feed me each week. Whenever I have run into an issue recipe missing, or in the rare case of a missing item they are quick to address it.
I'm SO glad I stumbled on to the website of Farmhouse Delivery. I was skeptical, as I've had bad experiences with previous Farm to Table delivery operations, but Farmhouse is wonderful! I love being able to customize my weekly produce box so that I get only what I really want. I've also tried several of their prepared foods, especially the sauces—all excellent. The best thing is the very attentive and wonderful customer service: the driver text me with a window of his delivery time. I also appreciate that he carries the box into my kitchen and waits whilst I unpack everything and then takes all the packaging home. And the produce is exceptionally good—from the greens and fruit to the eggs and chicken. Love it!
I've been ordering local fresh farm raised produce and meat from farmhouse for over 10 years. I love that I can shop the farmer's market on my phone. This company is also forthright and retains employees for long periods. You can trust them.
I absolutely love Farmhouse Delivery’s model and find their customer service to be exceptional. Example: I forgot to cancel my order once while I was on vacation, and they came back to pick it up and refunded me entirely. Another example: everyone I’ve spoken to on the phone is a total pleasure. Unfortunately, I decided to cancel because I find the food to be very expensive especially the pre-made items and in too-large portions. It’s more suitable for a large family than for a single person like myself.
One of my favorite companies in Austin! What a fantastic idea that is being executed so well. Local, responsibly produced foods organized in such a delicious manner; we are excited for dinner every night now that we’ve subscribed to the meal kits. For the price, I can’t compete nor think of a better option. The time it saves and the quality provided is tremendous. On top of all that, Farmhouse Delivery occasionally throws in free stuff or awesome coupons. They make sure to over deliver and have earned themselves a loyal customer. Thank you! Keep up the great work!
I really love the ability to get access to products I would normally need to go to the farmer's market, delivered to my home. And I love the idea of the sustainable packaging. Unfortunately, I don't live in a large home, and sometimes I end up with so much packaging it's a problem they separate the items so much. I've had several instances of items I've ordered not arriving, despite being on the packing list. The first time I called and corrected it. The second time, within the same month, I decided to downgrade them from weekly groceries that I rely on to monthly groceries I use for treats and to support local businesses. A more minor but expected problem was that some of the vegetables would arrive needing to be eaten that day, or already turning. That's kinda normal for local farming, and I had a tolerance for it, but if you are going with a service like that you should have your expectations set appropriately and order 10-15% more vegetables than you think you'll need, and be ready to be creative with what arrives. I really wanted to love them, but they just weren't reliable for me as an on-going delivery source. I will still continue to use them, and recommend them, just with the caveat.
This is definitely our go to farm fresh food source. The delivery convenience, selection, ease of ordering and the absolute best customer service is really hard to beat. The folks that work here are very warm and kind. You can tell they love what they are doing. I love that they are doing it to provide us with healthy foods and its also healthy for the environment. I used to have a host of health issues, but after much prayer and the blessing of finding fresh food sources I'm so thankful Farmhouse Delivery exists.