Reviews
I have been going to Felsing for a few years now. I started going there because they are only 6 blocks from my house, but I keep going because I've only ever had super positive experiences with them. Their front office staff are always SUPER helpful and friendly. The repairs are always done well and don't ever have to be fixed again later. I never feel blindsided by extra charges beyond the original estimation. They are always pretty realistic with telling me upfront it might take a while to fit me in, but in they often end up being pretty fast at getting my car back to me, which I very much appreciate.Services: Auto maintenance
I had a great experience with Felsing. I appreciated that they communicated via text, and also sent regular updates of the service estimates. The online process of approving/denying the proposed fixes was easy, and they provided good documentation about the work they did. Very professional and communicative. Highly recommend going here!Service: Auto maintenance
The team at Felsing is awesome. They are honest and hard working. They have always kept us posted on the status of repairs along the way. They have been our go to service place for many years now. Most recently the team completed a diagnoses of a bad new battery that was recently purchased at Costco. They quickly diagnosed and got me on my way with a good replacement that now has been working great. Costco also honored a return of the faulty batteryServices: Brakes
I only had an oil change today, but as always the service was great by both the mechanic and the service counter representatives. We've been going to Felsing's for well over 20 years and have always had excellent and fair service no matter what service is needed. We highly recommend them to anyone in need of automobile services!!Services: Oil change
I have been looking for somewhere to take my car that I can trust. Felsing is AMAZING. They updated me with EVERYTHING allowed me to ask questions and approve charges/services via text which was amazing to do while I was at work. They allowed me ask questions and were prompt with responses. I will be back here for everything my car needs.
All of a sudden our engine light came on - not a dire emergency light - but one to be concerned about. Pulled into Felsing's this was a Thursday afternoon and got an appointment for Monday. Valve #2 was not functioning properly, and was repaired without replacement. WHEW!!! Great job! Thanks Matt and Bob!!Service: Auto engine diagnostic
Great customer service, fair and honest pricing. I’ve been coming here for years and have compared Felsing with other mom and pop mechanics, dealerships, and even mechanics I personally know and they are by far the most consistent in every aspect. I would add 6th star if I could.Services: Vehicle Inspection
Great service as always. Installed new windshield washer reservoir and wiper blades. They were able to get me in quickly and kept me updated along the way. It was a challenge to find the part and they were able to find it fairly quickly.Services: Auto maintenance
My car broke down over the holidays when I was visiting from Louisiana. Despite a crammed schedule from Christmas and the winter storm, Felsing's was able to quickly diagnose and fix my vehicle and get me on my way home on a short turnaround. A+ service throughout and honest pricing.
Took my truck in thinking I might need new brakes. I was pleasently surprised when I was informed that my brakes were good for a while. What was really good was they noticed a warn belt and the battery tested really low. Correspondence is exceptional during the entire process, no surprises added when you pick up your vehicle.Service: General repairs & maintenance