Finley-Sunset Hills Mortuary & Sunset Hills Memorial Park

The staff here were absolutely amazing! They were courteous, epethetic, and a pleasure to talk to. Ryan and his staff were so helpful, they answered all of my questions, walked me through additional options that we could choose from and explained each step that was needed to make my mom's arrangements. When we were deciding things during our first meeting they didn't rush us, or make us feel like we were taking too much time, they allowed us time to cry, talk things through, and come to a decision. We had to do the funeral kind of rushed as my brother was only in town for a short time, and they were so accommodating, making sure we had everything we needed for the service on such short notice. The day of the service was absolutely beautiful, they had the service area done up in her favorite colors, our memorial video playing with the Spotify playlist my brother and I made for our mom. She would have LOVED it. I can't express how appreciative I am for Finley sunset hills staff and their amazing customer service. Thank you for the amazing g work you guys do. You made my mom's passing at little bit easier.

Thank you so much to the team at Finley Sunset Hills. They did an excellent job with my grandfather's service and truly provided sincere care and support during this difficult time. My family and I want to express our appreciation and gratitude. Special thanks to Ryan who made sure things went smoothly.

Can't say enough good things about how professional, caring and thoughtful the people are at First Memorial. I also can't stress enough the importance of pre-arrange your funeral. Because my parents did this, the process was smooth and we knew that we honoured my mother's wishes. It gave us immeasurable peace of mind at a difficult time.

Going through a traumatic experience of loosing your child, funeral arrangements is the last thing on your mind. First Memorial from North Vancouver has been there for us each step of the way and made the process extremely easy. We are extremely thankful and grateful for all the professional staff that we meet. Thank you!

Our experience with setting up pre-arranged, end of life services was such a smooth and easy process. Kjersti, was awesome! She came to our home for our first appointment and explained the options with cremation. We then wished to see the Ossuary she spoke of, so on our second visit we went in person. Kjersti greeted us, asked us if we needed anything and had our presentation up on the screen. The facilities were clean, the grounds were well maintained. The Ossuary was in such a gorgeous location, situated in a garden near the fountain. After we were done with all the formalities, Kjersti took us down to see the beautiful Koi Pond inside the main building with a fish I hear is over 30 years old. Kjersti never rushed us in the decision process and made us feel our time was important to her. The receptionist who greeted us was so calm and willing to assist. They took the awkwardness of being at a funeral home and setting up services and made us feel at ease. We would highly recommend this facility.

First Memorial Funeral Services in North Vancouver helped us organize a beautiful graveside ceremony and Celebration of Life for my husband. Every detail was perfectly implemented. It was so nice to have videos and photo albums afterwards providing memories for our family that will last forever.

The staff was readily available at all times. They were compassionate and helpful. A peaceful caring presence at a time of loss.

Compassionate, caring, patient and thoughtful, are just some of the words to describe the experience you’ll have with this wonderful group of people who take care of you on a very difficult day. The flowers were beautiful too. God bless and thank you for all you did for our family. The Takla’s.

Truly grateful for the outstanding job on my dad’s stone! Our family came together to celebrate his 1 yr anniversary 5/6/23 and it exceeded our expectations by far! Thank you so very much Kaylee for going above and beyond to help us make this day special! It was your amazing customer service that made the process smooth and easy. We appreciate your time and help making this all possible

Great company to support families with an expected death in the home in North Vancouver. The pickup team is available 24 hrs a day and they were professional and kind. It was nice having this inevitable piece go really smoothly.