Fire-N-Ice Heating and Air Conditioning

Literally the “Worst” company I have ever dealt with … unsure and under-confident of their work, coupled with literally the worst service attitude of the management …. arrogant bullies … using threats on customers if payment is not made as per their rigid, inflexible terms they had done a shoddy job which I paid for, so had to ask them to come again next day to resolve the problem for which they charged me thrice as much. All I requested was that I would pay after a day to make sure if everything is ok. They just refused aggressively and threatened to call the cops on me if I didn’t pay immediately . Most shocking of all was when they saved my credit card on their file even when I told them not to do so. Then shamelessly said they would use my credit card details in their file, which in fact I had asked them not to save. Appalling and technically an illegal practice. So would not recommend to anyone, ever !!! Not good people to deal with. Awful experience !! I would give a negative rating with red flags if I could !! Stay away from them !!!

Horrible installation work, wired incorrectly, unit did not work, mangled a bracket that is supposed to be a water proof fitting because they tried to force a 3/4 fitting into a 1/2 hole using tin-snips. The wiring was just insane: multiple splices, the wrong gage, the wrong colors, cross wiring, and some wires not even connected and he could not figure out why the unit did not work. Here is a picture of the part I had to re-order from the manufacturer because of the installer.

Tim worked on my unit after it set the smoke alarms off 2 days ago they couldn't work over the new years weekend because the trucks were locked up for the weekend and I asked him if it was fixed..he said it is for now??? No heat for 2 days on a 6 month old unit that they installed. And he couldn't discuss what was wrong with it to me because I was just a renter..it was confidential to the apartment manager..SOOO RUDE!