Firestone Complete Auto Care

I have the best experience I've ever had in a Firestone. Jesse Jessie Jacob Joshua and Joseph and Danny the tech who work on my vehicle was efficient and did work in a timely manner. Everyone was very friendly and helpful. Jesse is a great manager, they just really have a great crew. I will be coming back. Dacoma location is great will recommend to others to this location. Once again thanks to mgr Jesse and Danny the technician. They fulfilled all my needs.Services: Steering & suspension repair

After being argumentative with me about manufacturer psi in tires. Poor guy could not even follow thru with it. Won't be back. 20 bucks for a patch and 1 hour less of my life. Along with the zero customer service.... good luck in the future. Going to get my shots updated, with all the disgusting cloth chairs that should be blue but are brown. Not to mention all the water soaked ceiling tiles and loud noise coming from the HVAC system.

Jesse and Team were honest and knowledgeable at this location, too many people on here complaining about nonsense and that is unfortunate. It’s always easy to complain and point fingers, but to be honest this is a tough area of expertise mechanically speaking. I’ve stood by Firestone for a long time and have walked away satisfied with a majority of my experiences.

They damaged my oil filter and housing changing the oil. Then tried to deny it. Then gave the run-around on fixing the problem. Going to another mechanic and will see Firestone in court. Update 12/23/22 After more run-arounds, got problem fixed by another mechanic. Sent Firestone Rep letter asking for cost of repair. Will soon file small claims lawsuit and ask for severe punitive damages.

Scheduled a 9 am oil change and tire rotation for my 21’ Ram. Took 2 hours. They insisted I my truck wasn’t an E-Torque and should therefore use a different oil weight, even though it is clearly an E-Torque. They then left the oil filter loose and dripping. When I stopped by and asked them to tighten it, they told me it would be two hours. Terrible terrible place. AVOID. Will be writing a letter. Jake was the sales associate.

Took my car for a wheel alignment at 8. They guy at the front desk told me THEY would call me an hour later if they could or could not do the wheel alignment. I dropped my car off and had to call at 10 2 hours later just to find out they could not do the alignment. They could of called me right away at 9 like they said they would but did not. I had to call. So I had to pay for the break inspection because they did not call and proceeded forward with everything else. If they had called I would of been able to cancel everything and take my car somewhere else. Unprofessional.Service: Wheel alignment

Come here a couple of times now and the service is always top notch. Need some special tires for my Toyota Corolla and there weren’t many in the state but the employees took the time to locate some and give me a very accurate timeline of when they would arrive. Service was quick for my appointment I made and will definitely be going back for all my needs.

I got my 4 new tired plus lifetime alignment for a reasonable price!! Jake I hooe I got his name right was fantastic and helped me get my car back on the road

I dont know if places like this take advantage of women but I brought my care in cause it was smoking they fixed valve cover gasket n a few days later still smoking. Take it bk now they want more $$ to see where it's coming from. Just to look like u should of seen that the first time. I will NEVER do business again with them n will let all family n friends know. Over $350 n still having same problem.

Jake provided great customer service & was able to take care of my vehicle & it didn't take too long either. Great Service & Thanks Firestone ,