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First National Bank Alaska Customer

  1. Anchorage
  2. Anchorage Banks & Credit Unions
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"Since the beginning, First National Bank Alaska has been committed to serving Alaskans, starting with its opening in Anchorage in 1922. Now, nearly a century later, with 28 branches in 18 communities, First National continues to be a part of Alaska's history.First National's commitment to safe, sound management of your money is not simply a response to a troubled economy. It is the cornerstone of our mission to: safekeep our depositors' money; provide all legitimate banking services to the community, consistent with our resources; furnish our employees with competitive salaries and a pleasant work environment; and earn a proper return for the stockholders."
Address: 8725 Old Seward Hwy , Anchorage 99515, AK, US
Phone: (907) 276-6300
State: AK
City: Anchorage
Zip Code: 99515


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Reviews
They must enjoy their jobs because everyone is smiling whenever I walk in no matter what branch. I have banked at FNBA for decades and will continue to do so.
Very professional, courteous service. Friendly full service bank. This bank allows you to be part of the family. I highly recommend 1st National Bank of Alaska Dimond Branch to all. Thanks Julie Aloyisius for all that you've done for me. Happy Holidays! RT
Terrible customer service. They talked to me like I was a child. Extremely patronizing tone, strange frowning for no reason, and racially discriminatory undertones. I will never open an account with this bank. Disappointing.
FNBA is great Alaskan home Grown Business, I have several bank accounts with FNBA some for over 50 years, the bank is always been honest and treated me fairly with me or my business only one issue in 50 years. Where some one stolen my FNBA check book and wrote bad checks on it, because i did not catch problem and notifier to FNBA with in 30 days, they would not reimburses my losses, that was my error, i should have known the bank policies. But again they have very responsive to my needs and are very professional operation. I would highly recommend FNBA.
This bank is a joke!! They take 20 minutes to process my payment or transactions, put the money in wrong accounts I got rid of this bank and don’t recommend using it if you want efficiency and consistency!! They are slow and can’t listen to basic requests!!
Very pleasant experience and very friendly, as well as helpful, staff. Louis, the teller who assisted me, was absolutely amazing.
Rude tellers and staff, consistently.
If your looking for a true hands on old school banking exspierance this is your bank! Stop in look around and talk to the staff there super friendly and knolagable.
Everyone at the Old Seward branch is great.
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