Reviews
I visited First Rate Auto for my emissions test - they were so friendly and the service was great! They did the test, put air in my tires, and renewed my registration in less than 10 minutes.
Yahya helped me today, fixed my car and got it done very affordable. Also does emissions testing very hard to find places that do them in Milwaukee.
Yet again Yahya and the First Rate Service Team were exceptional getting me set with my emissions and plates renewal. I also needed them to change my oil, filters, and check/replace my battery after my Subaru was sitting for the last year due to a hospitalization. While Sommers could confirm past service dates and parts for them, I am still in a wheelchair and was unable to haul my car to the dealership for servicing as usual. Yahya was awesome at coordinating a jump and transport to First Rate and arranging all the necessary fixes before returning my 'Ru to it's parking spot with updated tags and gear. Hope I don't need them for a while, but so grateful to have such wonderful neighbors available in a pinch!! THANK YOU ALL SO MUCH!! Shukran شكراً!!
Came here for emissions testing when a lot of places were closed due to weather and the holidays, bc I was going to be gone for an extended period of time. Yahya saved the day, and was able to fit me in when everyone else was closed, couldn’t due to cold, or was booked up. Really appreciate the help! Thank you!!!
When I first moved to Milwaukee, I heard about an auto shop that was supposed to be amazing, but they never called back or responded to the contact form that I filled out on their website, so I decided to find another place. I did quite a bit of research and everything was pointing me to First Rate Motors, so I took my car there for my first service issue after I moved. The guys there are great. They are straightforward and honest. I mostly interact with Yahya who is a straight up solid guy - really empathetic and will do what he can to make it a smooth experience. Most of the other times I see Joe, the owner, and he's always been great to interact with, letting me know exactly what's going on and the best way forward with a repair. I will always give my money to a smaller, local independent shop over a massive dealership, and I'm happy to give it to First Rate. Highly recommend.
I came in for an emissions test after finding them online, and was on my way maybe 15 minutes later. The guy that helped me was personable and friendly. For all the 1 star reviews regarding emissions testing, if you read their reviews, the tone of the review is frustration with the testing process itself, not this shop. Honestly we all should be thankful they are still doing the emissions test, it is nearly impossible to find a place still doing the tests these days. The only thing is it can be hard to find parking, and the hours on the sign are different than what is stated on the phone. Right now it is M-F 12-3. Also if you fail your emissions test, that's your car's fault, they aren't trying to steal you money. Don't take your frustration's out on a bad review of this place.
I have taken my car in several times. My first time was for an emission test. They were prompt and super nice. I have come in for oil changes and the service was great. When my car was leaking fluid, they got me right in so they could diagnose it even though they may not have been able to get it in right away. The service is great and these guys are knowledgeable. Highly recommend.Service: Part finding & extracting
Got my Emission test done really fast. Very nice people that work there also.
Went here for an emissions test, was in and out in about 10 minutes. Maybe 15 at most, great service. Highly recommend
My vehicle had been stolen and it was pass emissions testing time so my plates were expired when it was returned to me. It needed to have an emissions testing so I took it to first rate auto … Long story short they went beyond my expectations Contacted the DMV on my behalf and get me an extension because of the recent troubles I had… Honestly goodness the customer service was an 11 on a scale of 1 to 10