FirstLight Home Care

About

Home healthcare servicing Scottsdale, Paradise Valley, Fountain Hills, Phoenix and other areas throughout the valley!

Story

We provide non-medical in home care for seniors, those recovering from surgery, leaving rehab, those with special needs and anybody needing a little extra help.We provide a complete range of companion and personal care services, as well as progressive offerings such as our Dementia Program, an individualized, engaging approach for all stages of dementia patient care needs, including those with Alzheimer's disease.

And with our superior screening and training of our caregivers and a unique offering of additional services and innovative technology for safety, client-to-caregiver matching, care monitoring and client/family feedback, we can provide clients and their families truly, exceptional service and 24/7 peace-of-mind

Mission

FirstLight HomeCare was designed from the ground up to be a completely new approach to high-quality in-home care. Our founders bring 40 years of experience in healthcare, service success and the development of a major, national senior care company to the creation of the most comprehensive, reliable, attentive, best managed and values-driven organization in the industry. Every facet of the in-home care market is continually studied to provide our customers truly exceptional service. And that exceptional service starts with our people.

Products

COMPANION CARE
• Regular visits, company & conversation
• Medication reminders
• Meal preparation
• Light housekeeping
• Laundry services
• Shopping & errand services
• Routine/incidental transportation
• Recreational activities
• Mail & paperwork organization
• Grooming/washing assistance & guidance
• Live-in services
• 24-hour care
• Respite family care

PERSONAL CARE
• Bathing & hygiene
• Transfer & posture positioning
• Continence and toileting care
• Special diets & meal preparation
• Eating assistance
• Oral hygiene

ADDITIONAL FAMILY INNOVATIVE SERVICES
* Client Care Access – Our secure, web-based tool for families to monitor the schedule and detail of care for their loved ones, providing tools for feedback from virtually anywhere you have internet access.

* Emergency Response – For 24-7 peace-of-mind, a client can choose to have a Personal Emergency Response System provided, knowing it’s backed by one of the largest and most trusted emergency response companies in the country.

* Client Satisfaction Surveys – We regularly gather feedback from across our company, learning in detail where we are successful and where we need to improve.

* Client Care Assurance – Our 100% commitment to your satisfaction. If you or your loved one is unhappy with our care services for any reason, we are committed to resolving that issue in a timely, thorough and caring manner.

* ClientFirst – A unique tool for companion care to match specific caregivers to your loved one’s interests and habits. This helps in the initial transition to an in-home care arrangement and often provides the foundation for enriched, long-term relationships