Reviews
Have been using Tim at Flametech for about 4 years. They call to set-up a service call for our gas fireplace yearly maintenance. Always on time and will call if they can even come early. Extremely responsive. Very great customer service and knowledgeable.
Received a reminder call a week or so before the appointment. Tim showed up in the timeframe given. Was very knowledgeable and gave great feedback. Even went the extra mile to help me figure out where water might be coming from. Laid out a cloth to prevent anything from getting on the carpet and cleaned up after he was done.
We were able to get a service appointment booked for February for a repair of our gas fireplace. Booking process was easy, although they were booked out a while. They confirmed the appointment the day before and showed up on time. Repair was done promptly. They were a little on the expensive side, but you get what you pay for.
Great customer service! Had Flametech out to service our gas fireplace. They are very knowledgeable and were very helpful. Would recommend to anyone!
Not knowledgeable enough on the industry to speak on cost, but our technician, Tim, came and and changed ours from vented to ventless. He was very quick, thorough, and knowledgeable. Explained everything very patiently to make sure we understood.
Tim was very good and on time he also gave us some great pointers. I do recommend this company.
Service is wonderful, very knowledgeable, helpful and profession tech. Will definitely be recommending and using in the future for maintenance!