Reviews
The room was quite small, and the bathroom had no fan... But other than that, it was fine. It's not like I was planning on spending all of my New York vacation time in the room anyways. It's just a place to sleep.
I had opened the window to let some "fresh air" (it's New York... the air isn't great) in, and got the nice ocean breeze, which was great! The neighborhood was nice and quiet, because it's in the financial district. It's also great for taking a midnight stroll around the surrounding streets, because it's not too crazy.
The people at the front desk were incredibly nice and hospitable, so that was a plus.
4
7 years ago (28-04-2018)
Matter resolved on billing and I revised my review rating based on the resolution.
The rooms are a little small but is expected in New York downtown.
Location is definitely great.
There is no business meeting rooms or business center available so business travelers should be aware.
Cleanliness is good.
Not sure why they only allowed use of the revolving door though..
Had billing went without an issue it would have been 4 stars.
3
7 years ago (27-04-2018)
Great price, friendly staff and not too far from a metro stop. Good food joints all around the hotel easily within walking distance. Keep this one in your back pocket when planning your next visit to NYC.
4
7 years ago (27-05-2018)
Staff was incredibly friendly when we first arrived but after that they either ignored or forgot our requests.
Asked them to restock the towels in our room.. came back hours later, nothing was done..
Asked to have a car set up to pick us up at 5:45.. no note was left when we came back to change it to 5:30... we asked them to book it for 5:30.. no car was there when we got down and they only called it when we got down.. and it didn’t show up until 5:50... close call at the airport.
2
7 years ago (05-05-2018)
I had the absolute best experience here for my first ever trip to NY. Check-in was quick and easy and they held our bags for us so we could roam the city until our room was ready. The rooms were a little smaller than we are used to in Florida but we had a decent view. However, we did have an issue with the elevators and Dominique went above and beyond to ensure the remaining time of our stay was nothing less than exceptional. I cannot say enough about her, she really went above and beyond. Will stay here again, hands down!
4
7 years ago (19-01-2018)
