Frankie OnCall

About

Frankie OnCall simplifies computer technology for small office, home office and residential clients by offering optimized solutions, designed to fix problems and maintain efficiency.

Story

Committed to the belief that a Healthy PC results from You and Me working together to fix problems and extend the life of your computer, Frankie OnCall clients can expect:

* Expertise and experience in information technology and networked telecommunications services
* Current technology and best practices. Our technical skills and support systems employ the most current technologies and problem solving modalities
* Accessible, on-call responsive consultation and support
* Passionate undertaking of all tasks
* 2-business-day turnaround on core services
* Onsite pick -up and delivery
* Free loaner laptop when needed
* Secure access to your computer via the Internet so you don’t have to wait for repairs if we can fix your computer remotely
* Accuracy in our bids, billing and administrative services
* Complete disclosure prior to payment. You will know exactly what you are paying for and you will pre-approve all charges
* Fair and reasonable charges
* No techno speak. We will explain our services and answer your questions in terms that you can understand
* 14-day guarantee against faulty workmanship of equipment service and repair. Hardware used is subject to manufacturer’s warranty. Viruses and spyware are guaranteed to be removed when we return your computer. For details of our guarantee policy, visit our website FrankieOnCall.com.