Reviews
FundingGates and their team have set the bar high when it comes to providing a seamless customer experience. They are extremely responsive, their product works great, and they also provide on-going training with new insights and ideas to improve our collections processes. We recommend it to any team in charge of credit & collections. I worked very hard to get this application on board for the company that I was working for. They thought that they could use Excel spreadsheet for the collections process and it was a headache. We went with FundingGates and the change was immediate. It saved a lot of time and energy that was wasted on an inferior system of collections.
FundingGates is the best tool we’ve ever used for managing credit & collections. Feature-rich product, extremely user-friendly, and seamless set-up and support on an on-going basis We’re extremely happy with the results so far. Our DSO has declined by over 15 days in a matter of just a few months.
Funding Gates takes the headache out of managing credit & collections. No more spreadsheets and wondering where payments are. FundingGates triples the collections efficiency. The software is user friendly and allows anyone to inquire about payments, so anyone can use. FundingGates responds to questions instantly and support is available any time. i would recommend this software to any company, no matter the level of receivables.
Instead of managing credit & collections with spreadsheets, FundingGates triples the team's efficiency. My team is now super motivated. Onboarding and training is seamless, so anyone can pick things up where the other left off. FundingGates responds to my questions instantly and I can talk to senior leadership on the phone if I want to. I haven’t gotten this level of service and attention from anywhere before.
Tried to set up a demo to discuss software implementation, appt was cancelled without response or reasoning. Would never give company like this a dollar, they do not deserve any business based on initial customer service practices.
The company has great intentions with their software, but they are a nightmare internally. Trying to get anyone on the phone is a nightmare. Everything consistently goes to voicemail and good luck getting a call back. I highly suggest finding another provider who offers similar services.
Great software and customer service. We were able to reduce our DSO significantly in just several months.
Stellar team, product & service. Whenever I needed something, they got back to me within minutes. We’re extremely happy.