Reviews
My review doesn’t have to do with this GameStop location specifically, but with my experience shopping online via the GameStop website. I wanted to make sure that is clear, and since there isn’t a way to leave a review for the website specifically this is my next best option. My brother wanted a steam gift card for his birthday, so I saw online on GameStop they had them. I attempted to purchase a $50 steam gift card online. The order went through just fine, and I received an email confirmation of the order. However, the email confirmation says the order is pending still, and once it goes through I’ll receive another email with the code for the gift card. I check my bank account and they took the money out already, so I didn’t understand why the order on GameStops end still said pending. Half a day later I receive another email from GameStop that my order had been canceled. No explanation as to why my order was canceled, it was just canceled. However they didn’t bother to refund me the $50 they took from my bank. So I didn’t even bother trying to contact GameStop because at this point I don’t trust them, I went straight to my bank and disputed the transaction. Now I have to wait 2-3 business days to get my money back, when if they were planning on canceling my order should have just either never taken the money or credited me back the money right away. After this experience I’ll never be a customer ever again of GameStop. Horrible business practices!
Great customer service by Andrey and Aron were super kind, caring, helpful and understanding of my needs. Very professional. I would recommend this spot and suggest you ask for those 2 young men to help you out.
Went to get a game...used...got home only to find it was scratched and would not load. Took it back and they didn't have any more so refunded my money. It would be nice if before putting it on the shelf...look at it.
What an amazing sale we got so many cool toys for Christmas everything was on sale plus and additional 50 percent off wow !
One star is being way too nice. This is the worst location I've ever been to. Rude employees disorganized store. I cringe if I see that the only place something is available is at this location. Today I went to pick something up and on a Sunday afternoon received a note on the door saying they were away for lunch. This is a multimillion-dollar company?? *** ATTENTION management if this locations numbers are not as strong as the others I have a feeling as to why.....Unreal
I have been to this GameStop location many of times. The crew is good there. I work at McDonald’s, and I can tell you satisfying customers can be quite the task. Gameboy Shane has always been knowledgeable and helpful. Highly respected in my book. I will continue to take my gaming business here.
Go in to buy a Nintendo switch game see advertisements in the Xbox PlayStation and switch areas posted games on sale $40 go to purchase games the young lady at the counter with the piercings says that's no good anymore won't honor it even though they're posted advertised prices tries to charge me more and refuses to honor the advertised price that's bad business...
They say they're open till 9 p.m., but they close at 8. The employee in the store had an attitude when we showed up at 8:55 p.m. and he already had the store closed and gated off.
They refused to honor coupons that are supposed to be good at any game stop. Didn’t even make an effort to override the computer or maybe just had no idea how to… wasted an hour of my life standing in line just to be told that they don’t know what they are doing.
this store is the best!!! these workers are so nice and welcoming, especially shane he helped me get fifa 23 and was so cool. wish the store were open later in the night
