GameStop

This place is awesome they help with all the preorder games and everything I wanted
5 7 years ago (16-05-2018)

Laramie's Gamestop features friendly and knowledgeable staff. Decent selection and they do special events such as midnight openings for popular game titles.
5 7 years ago (06-01-2018)

They charge as much as a new game for used unless you buy a pricey subscription . Their selection of Nintendo an PC games and peripherals is lacking.
1 7 years ago (15-03-2018)

His is a long story but worth the read. This is the absolute WORST GameStop and game store in general that I have ever been to. Every single time my husband or I go in to trade in a game or a system there is ALWAYS an issue. The first time was to trade my DS in because I had ordered a new one. They took out the memory card and of course the system wouldn’t connect to their internet. I went home, popped the memory card back in and had no problems connecting to internet. Popped it out, wouldn’t connect. That’s a knowledge issue right there. Went in a few weeks later to trade in our Xbox one s. Here is where the really crazy issues started. Apart from it being a 15 minute wait just to get some help, instead of using a game that was already loaded on the Xbox or a game that was 1-2 MB worth of download, the rude Emily proceeded to try to download a game that was going to take 30+ minutes to download. When asked why, the response was “this is just the best game to use” .... how? Then when asked, if there is an update for the system, will you still take it in? We were told “yes, we can go through the system without having to update it” we said cool because their internet was so slow and the update would have taken over an hour. Low and behold Emily tries to update the system and of course it says it will be over 2 hours to update. My husband used to manage a video game trade store back in Arkansas and knows what he is talking about. He tried to offer simple advice and Emily was without knowledge of how to actually process this trade. We had to show her information from the Microsoft website to get our point across, and she proceeded to argue and say that was wrong, called her manager who agreed that the Microsoft website was wrong and continued with the download. My husband said, you know can we just stop this? Is there a way for you to safely stop the update? Instead of answering his question she FORCE SHUT DOWN THE XBOX DURING AN UPDATE!!!! There were three other people in the store who watched this and we were all shocked, with jaws dropped. We called corporate who was very kind and considerate and were told the DM would be calling us to reconcile. It’s been a month and we still have not received a call. If this wasn’t the only video game store in Laramie, we would be taking our business elsewhere. Be warned, they do NOT have product knowledge and do NOT have customer service.
1 7 years ago (13-01-2018)

Scott is very knowledgeable. Fun to do business here
5 7 years ago (31-01-2018)