Reviews
Always a great place to get your new and most definitely used games for almost any console platform. If they don't have it in store they will look it up to see if any of the other stores have it available and give you a printout of which ones do. This place is a great accessory to gamers.
This is why nobody goes to GameStop anymore, they tell you they have the product and waste your time driving over there just to be disappointed. Why lie?
Sergio has the worst customer service and very smart mouth I could see how a situation could escalate should retrain or fire him could loss long time customer or only person I had to deal with!!!
Rude and disrespectful staff would not recommend anyone to go to this store
Jon helped us get a PS5 and when a button on the controller didn't work out of the box he got it switched out for a new one just as easily and as fast as you'd hope for.
Came in today and wow Scott was amazing so helpful so kind explaining stuff to me because I’m not a gamer I’m a mom of four and I just buy whatever my kids ask for we went in to do a trade my goodness he was so helpful and he made sure he went way above and beyond for us my credit was amazing it was over $500 we got the new Xbox 3 brand new controls warranties I only paid like $40 out of my pocket he treated me like I was the only person in the store when I was about to close my deal up there was two people in the store one of them was in line behind me and he didn’t rush and try to hurry up and get me out of there he answered all my questions even when I asked the same question twice cause I didn’t understand he didn’t get irritated he just explained it to me again broke it down for me Scott you’re very kind and you are all about customer service and making us feel comfortable and making sure we get the best out of what we wanted and trust me we will always come back to this game stop best ever hands-down I felt comfortable talking to you and your advice you gave and Opinion I’ve been to plenty a game stops Best Buy and let me say I can truly tell you love your job and you love helping people and you’re a people person and it’s all about getting your customers what they want what they need and more … THANKS SCOOT … I will always recommend your GameStop to anybody even if it’s out of the area because you put a great impression on me your worth the drive … BIG THANKS FROM THE GARCIA FAMILY.
Love the store but enjoy our interactions with the staff even more. My wife and I have been friends with Jon, the Store Manager, for about our entire marriage. Whether we're buying or just window shopping, Jon and his team are always a joy to engage with. It's kinda like the Cheers version of Gamestop... where everybody knows your name .
I’ve been a customer of this GameStop for years. The quality of knowledge and expertise is textbook. All employees that are part of this GameStop are knowledgeable in certain facets of gaming. It takes a collective effort to be successful and this store exemplifies it. It’s a difficult time to procure next gen systems and other high demand items. Be patient with the flow. I highly recommend this GameStop for laughs and professionalism. Thank you as always
Was very surprised how polite the employee that helped me was. I came in looking for a Pokemon plush for my daughter and explained how I had a hard time finding 2 particular Pokemon. She had a plush that she bought for a family member that she was willing to GIVE away for free just cause she was a caring and very polite person which is a huge positive for an employee! This of course occurred after 10 mins of searching for the next delivery and the stock of other stores so I am very pleased with this particular store and employee.
The staff and store is incredible. The manager is one of a kind and this is the only gamestop I choose to go to. No other store compares. Thank you Jonathan Gonzales for being so cool, calm and easy to talk to as I asked hundreds of questions. See you Friday for those t-shirts I like.