Gamestop

While the place is supposed to be open till 8 and they were closed at 7:36pm the other day, the staff is very friendly and chill. I appreciate it.

traded in a perfectly well kept system, was even asked if I ever took it out of the box, but was ultimately considered 'damaged' since the guy checking the system didn't push in the power cable all the way into the power slot - so when he moved the system while turned on, of course it shut itself off. I even told him to push it in all the way since that's what happed, but he said 'just to be safe' he would consider it damaged... only takes one not so nice experience to lower this location's reputation, probably should have gone to the Cotswold or Woodlawn location, have had better trade-in experiences there.

Really good place to go this is where I most of my games from and if they don't the game they show when they get it or show you the nearest game stop that might have it

Made a order 9/11 and it is now 10/4. It still has not arrived

I came in to pick up an item, and tried to trade in some old PS3 games. The employee behind the counter was super helpful in telling me they no longer accept any of those games, but gave me suggestions on places I could go that would take them. Quality customer service for sure

Well I should have looked at the reviews before I went here yesterday. It has been over a year since I visited this location and let's just say the previous employee was way better. So my husband and I go in here looking for a controller after about 10 minutes looking at the same thing and he looked over several times without saying anything we go to checkout the employee says oh sorry I'm out of all controllers no you are not sorry if he would have did his job when we first came in as to a formal welcome and how can I help you all this could have been avoided . And with the conversation he was having I sensed slight prejudice and if that's how he truly feel he needs to find a job in another area seemingly since this area is 80% people of color. If corporate sees this this man needs to be removed asap

Went to get my ps5 there and the staff at the time were friendly, good customer service.

I love my gamestop. The manager never met a stranger lol the employees are top notch as far as industry knowledge and like 95% of them have awesome personalities too. Surrounded by a wide variety of other stores makes parking troublesome at times, but the ability to also complete many daily errands in one location while getting games makes up for the lost time looking for parking.

This gamestop is our go to but the manager often pushes you a lot to buy more. Hes also sometimes rude. There is another worker there that we love and is always helpful and never pushy. I wish he was the manager instead.

Call the store 4 times to ask about a video game and 4 times I hang up. I went to the store and saw how the call to other costumer callers hung up. The same man from the register just told me in a bad tone, if I didn't reserve it, I couldn't sell it. so that they have the boxes of the video game living them in the rack ???? I bought it on Amazon and from now on I will continue buying it. Very bad service.‍