Generations Visa & Passport Service

Wonderful experience, Mr. Ilya was pleasant to work with and helped me meet a very tight deadline. They get the job done. Money well spent, will be back when I need my renewals.

We were in a bind due to an oversight about a cambodian visa and they really came through for us. The team did a great job.

Ilya and his team are very quick and efficient, and worth every penny in my opinion. Their instructions for the Russian visa application were thorough and very helpful, and helped me get through the process seamlessly.

Customer service was unpleasant. The Russian Federation approved my visa on January 21st, and it was picked up by GenVisa on the 23rd but, they held my passport until February 7th. Moreover, I followed their sample letter instructions for Globus clients and I was given a six day visa for a $198 price tag.

This outfit is a fraud and a bunch of highly unprofessional individuals. I sent in visa application along with their services almost 4 weeks ago and when I called for status today, I was told the application was being submitted to China Embassy today. Meanwhile, we planning to travel overseas and we needed our passports back. I explained the urgent situation and they promised to send back my visa application and passports back to me via overnight FedEx. Today I found out that they used ground service that would take more than three days. Now I am at the mercy of FedEx and no one at Gen Visa is willing to help expediting this matter. Meanwhile, we may have to change our travel plans that would be cost over one thousand $1200. I would not recommend this place to my enemies.

I wouldn't use this service unless you want to get taken advantage of. If you need your VISA for China anytime within 45 days they will charge you additional fees and hold your passport captive. A process that takes the consulate 3-4 days to process they'll lie to you and say it takes 5 weeks and then try to extort an additional $45 fee. They are crooks and can't be trusted.

I recently used the service of Generations Visa for Brazil Visa. Application and passport mailed to GenVisa. Within 10 days I couild see on the Embassy site that Visa application was processed and completed. A week later I did not get my Passport back when enquired the answer i got was that I did not pay for priority servcie so it will take the regular 8 weeks time. Generations Visa held my passport in their custody for another 4 weeks. They want everybody to use the priority service. Delay is not at the embassy level but returning the passport back to owner after processing.

This place is horrible and the owner is dishonest..stay clear away from these people..they will find every way to take your money...they are fraudulent..use another company and save yourself the frustration..

agents very friendly. service is cheap,fast and convenient.