Georgetown Carpet

I used Georgetown Carpet when I moved into my house for wood flooring in our bedroom, a runner for our stairs and then when I had a flood and needed all new flooring in our basement. Let me first start by saying Tim is the reason I used these guys and will continue to be a life long customer. He treats you like you are his only customer in a good way, available by text for questions and does his best on pricing. While the pricing is certainly a bit higher, the quality and customer service by Tim and his team are worth it. We needed a favor and Tim was great in working with us. I highly recommend using Tim and Georgetown Carpet Bethesda.

I have been purchasing here for years and Tim has been amazingly knowledgeable and helpful! Marcia

Recommend Tim and his team enthusiastically. Tim was able to find us a specific carpet that no other store could find and his installer, Saber, was excellent. He went above and beyond doing a fantastic job with the installation but also repaired a piece of furniture and polished our wood floors without being asked to do so. Great experience from beginning to end.

This is my first review post. I have never been so rudely treated as I was today at Georgetown carpet. For management purposes, it went to the Wisconsin Ave location on 11/13 at 2:30. I went in wanting to purchase carpet for our basement stairs and a runner for our upstairs stairway. The person there was disrespectful, rude and short and unhelpful from the very beginning. He showed me one set of rugs and when I said I’d like something softer, he scoffed and asked why and walked away. I found a few I liked and had to go find him to get any information. I said I have never had anyone so disinterested in my business. He said well you don’t know what you want I was there for about a 15 or so minutes and there were no other customers. I am so angry. I’d rather do business with locations near where I live I’m Bethesda/Chevy Chase, but I will never ever set foot in Georgetown Carpet again and I will advise my friends to avoid it as well.

I just had a stair runner installed through Georgetown Carpet in Bethesda and am so pleased with how it came out. The sales manager Tim helped me find the right carpet option, gave me a fair price and followed up consistently between the date of sale and installation. Saber did a great job with the install, and was very professional and conscientious. Overall my experience was excellent from start to finish. Looking forward to using GC Bethesda for my basement stairs next!

Horrible service, very rude. Interacted with Tim. Was planning on making a purchase however my family has advised me to take my money elsewhere.

WE have a great experience installing new wool carpet in our house in POTOMAC MARYLAND . TIM sales manager , OUR Representative , Was Attentive, POlite ,Very KNOWledgeable and EXperienced.He gave us great recommendations ,WE RECOMMEND MR TIM IN GEORGTOWN CARPET BETHESDA MARYLAND.

I had a great experience at Georgetown Carpet. Tim was very knowledgeable, helpful, and responsive. The installers did a great job as well. I highly recommend Georgetown Carpet!

Tim was wonderful - very helpful and truly gave us the best price for high quality carpets, an excellent sales person, and the store had a great selection including remnants.

Tim tried to cover our staircase and the landing area with the least amount of Karastan wool carpet, while Saber worked on both Saturday and Tuesday to install them.