Reviews
Thank you to Lori, who worked diligently through all our Covid and weather woes to insure that everyone was well taken care of!!! Our vacation was extra special because of you and all your help!
Great traveling experience had with Lori Franco. She put out a lot of fire storms in our group. I almost couldn’t leave Jamaica but was able to call Lori and she was able to talk with the ticket agent and resolved the situation. All from the first booking to the last arrival, she was there through it all. FYI, travel insurance is a must or highly recommended. Thank you very much!! I do recommend.
I just returned from a trip. Lori Franco was exceedingly helpful throughout the entire process. She was helpful with insurance and flight changes by the airline before the trip and especially helpful getting us home when our air carrier canceled our flights several times. Thank you Lori!!
We just returned with a group of 39 from Jamiaca. We had an amazing experience working with Lori Franco of Global Excellence Travel. At the ringleader of this crew I have so much to say about how fabulous Lori was and still is as we are still working to file insurance claims. Here are some of the highlights. 1. This trip was initially scheduled for Jan 2021 at a different resort. The resort closed due to COVID and Lori seamlessly scheduled us at a new resort keeping in mind all of the things we needed and was able to keep our rates the same. 2. Lori came to our business a few months prior to talk to the whole group about the trip and answer questions 3. As the trip approached she walked us through the extensive paper work of travel authorizations and COVID requirements even having one person to her office to help get his paperwork done 4. She was available as we were checking in to help with some issues 5. As our trip came to an end there was a major snowstorm and ALL of our flights were cancelled. She helped each and every person with the process of rebooking flights, getting rebooked at the hotel reminding us to keep all receipts for the trip insurance. This was all happening on Friday afternoon/evening and throughout the weekend. She was always there for us!! We all returned safe and sound within 1 to 3 days. not that we minded a little extra time in Jamaica. I have been on 3 prior trips that Lori has organized but this is the first that Dance Country had initiated and was in charge of and I have to see that Lori was a godsend! We have plans for a trip to Nashville in 2023 and back to Jamaica in 2025 and I can say without a doubt that Lori will be out travel agent for both trips! She has my highest recommendation! :
The best travel team! Global Excellence will help you plan the perfect vacation!
I’ve used global excellence twice to book vacations out of the country. Once to Mexico once to the Dominican. I can’t recommend another place that would be more helpful then them. I saw Lisa. Not sure if she’s still there but she was totally awesome she knew exactly what I wanted she looked for the best deals for me within my price range even helped fix prices for us when the prices went lower She is fabulous I Highly recomene seeing Lisa if she’s still there u won’t regret it.
My agent Susan Conti was so helpful in arranging my trip for my nephews graduation at Perdue. She also helped with my vacation plans to Ft. Meyers. She took care of every detail, complete with fantastic limo service to Boston so I could fly nonstop to Ft. Meyers, Florida. She saved me time and took the worry out of my trip.
I've worked with the Global Excellence team for years. They have always provided the best service whether, business, incentive travel or personal. They are pros both nationally and internationally. They are truly there every step of the way and made my job di much easier! They are a great team.