GNC

Diana is awesome!!! So knowledgeable!! Fantastic customer service!! Goes above and beyond to help you and find what’s best for you. A phenomenal employee or business partner that anyone would love to have

Extremely poor service. The girl at the front desk was eating talking to me with food in her mouth and her hand. Refused to do my return. Then called her manager, he was no different. Both rude and unprofessional. No knowledge of anything. Shop elsewhere!

The girl at the desk is really uninterested in the job, its like she is being forced to work there, no knowledge of the products they are selling and seems to be just having the worst time being at that desk. Nothing against her or GNC as a whole, she just seems so out of it.

Went there to make and exchange for an item within the policy. A guy named Jim was working there eating lunch at the counter and told me I would have to wait until his manager comes in....2 DAYS LATER. He wouldn't elaborate. I had the receipt and everything, so I went to a GNC 5 minutes away and the gentleman there did it with no problem. I've had no issues like this in the past either. This location has the worst customer service.

I used to be a GNC customer for a million years, but then I stopped taking a lot of vitamins because they would upset my stomach, even if taken with food. I take a chewable multivitamin, so I never went cold turkey. At my last physical, they told me to take calcium 1200 and Vitamin D 2000. Well, I spent about a year researching for chewable, powder, etc. and could just never come to a conclusion even based on a million reviews, an in one month, I go for my annual physical. So, I just bit the bullet, walked into the GNC in Meyerland while I was out and about shopping. I was immediately greeted, and I immediately told the salesperson my dilemma. He really listened to me and was so patient. He explained a number of options chewable, liquid, and even that I could bust up a pill and sprinkle it on my cereal - who would have thought of that?. Based on his excellent knowledge and guidance even telling me that I should do some strength training, even if only pushups against a wall for the elbow joints and he demonstrated, I came to a conclusion as to what I thought would work best for me. So, I ended up buying the pill format of both Vitamin D and calcium with the intent of crushing them. But, I have swallowed them after meals, and guess what, my stomach has had no issues, so no crushing needed! I just looked on my receipt to see the consultant's name, and it is Daniel. So, Daniel, thank you for your wonderful help and I will come and buy my refills from this GNC.

I had the absolute worst customer service experience that I have ever received, specifically by an Associate named Jimmy. I went in for a multivitamin and asked many questions, as I was not familiar with supplements, and he completely ignored me multiple times. I even asked for his name twice and he would not tell me, again completely ignoring me. I asked to speak to a manager because I felt incredibly disrespected and he proceeded to call security on me and told me to never come back. I never raised my voice and was courteous, amidst his rudeness, and that's how I was treated. Please go to another location.

The Girls Greet everyone that comes in and ask if we need help . Acknowledging the customer is really important!

If I could give this location zero stars, I would! The man who just "helped" me was rude, hateful condescending and giving out inaccurate medical advice. Once he finished with his pitch, he could barely answer questions in between bites of his chips. However, when he did speak, it was to tell me how much he knew, and I didnt. I do not reccomend anyone going to this location. I've been to several other GNC's across Houston and surrounding areas and have never had such bad service. Save yourself time, money and trouble and go to another location. My friend and I both ended up leaving without purchasing what we went for. We will go to another location and give them our business.

I went to make an exchange smooth process, Great customer service. I've gotten hooked on the Cookies and Cream Syntha6 and they were out. Instead of just saying "we're out..." They went through all of the inventory boxes, but still no luck. The effort shown was awesome. Funny thing is, there was 1 left hiding behind some other protein powders. Lol.

The guys working in there are nice but they have to comply with GNC agenda, which i believe is to sell GNC products to anyone who wont fight for what they came in for. They got me to buy something I was not looking for. GNC is notorious for this. I wanted one of the top 5 pre-workouts to help push past my recent relative low energy and relative poor workout endurance. the saleguy acted like he did not know what i was talking about. i was told we don't have this one and we are out of that one and instead you need to try this. For $70, i was recommended to try ACG3 that stirs up something but not in a good way. It makes me have lower GI spasms causing me to have BMs the 1st two times and this tingly feeling but no more engergy or focus. I think I had a good workout with it once. I really just feel tingly but I still have no energy and want to go lay down.