Gold's Gym

I went to this gym because it was the closest option, but thank god Cheyenne is getting a Planet Fitness. While going to this gym, we were charged multiple times for purchases we didn't make. Apparently someone with the same name did enjoy a smoothie, and the person ringing them up didn't care to check who was actually at the gym before charging it to our credit card. Good thing I pay attention! We recently moved and had planned to use up the final month before switching to a rec center with a lower cost, but then we realized that although there appears to be a Gold's gym in town, it's been closed and converted to a different gym and we no longer have one close to us. When I called to request a refund for the month we just paid and used one day ($80), they refused. Apparently, hidden in the contract that was signed over a year ago, a month-to-month membership requires a 30 day notice to cancel. Who knew?! Don't sign up here - go to Planet Fitness. It's much cheaper, and I'm sure that they don't trick you into taking your money. Maybe with more competition in town they'll actually try to have any sort of customer service.
2 7 years ago (06-02-2018)

Hands down best gym to use. Their staff and members are super friendly and their facility has it all. Equipment is always working and never have to wait.
5 7 years ago (07-03-2018)

Great Jim and I love the cardio exercise room with movies. You can get your exercise on and hardly realize it. Great place!
5 7 years ago (03-03-2018)

I love the Cinema Cardio room. Very friendly staff. Best selection of equipment and weights in Cheyenne. I only wish they had jacuzzis !
5 7 years ago (07-03-2018)

Great place to exercise until you have to move because of your career. There is not a Gold's gym in Gillette, so I asked to cancel my membership because I would be unable to use it. "Yes you can...for 75.00". My question was why? "Because you have time left in your membership." Even though I would not be here to use it. Lousy policy, and the staff/manager should be able to waive this.
3 8 years ago (20-12-2017)