Goodwill Industries of the Chesapeake

This morning while attempting to drop off clothing and Ugg boots for donations, I was left stuck outside as they opened up late. Two others walked up making 3 of us, then after waiting they walked away. The man sweeping on the street shook his head and said to me, “They never open up on time…..” The sign on the door clearly says they are supposed to open this Goodwill at 9am, so I was here before 9am and drove a little distance to come. Two women wearing blue came walking up the street almost a quarter after 9am talking and noticed me and my donation and said, “No, we’re not open yet. You can leave the bag & go.” The signage on their door is pictured below. Guess they unlock the doors when they feel like it and don’t care much for customer service.

Got a great blazer and button-down for $22!

Was treated very rudely by woman working there when I came to give a donation. She screamed at me ! I will never donate there again.

I moved recently and looked up a Goodwill near me and this one came up. I called prior to dropping off the donations. When I was near i called again and asked where do we drop off donations as i did not see a back way as most locations have. The person on the phone told me I need to come out front. We had to find parking and then carry our items over a block. When we entered, the cashier looked up at us, but did not say anything. She saw us, as we had bags in our hands and were almost blocking the front door. She waited on two more customers before I said something and asked where donations go. She waved her hand at the bins and said left one is for clothes. It was such a rude interaction. I love shopping at Goodwill, but will not be shopping at this location.

Overall a good experience. The employees were really nice. Things packed a little tightly on racks, so be prepared to dig for those good deals! I didn't give five stars because I went to donate a LOT of stuff ~ and corporate hasn't sent them receipts that are 2019 yet so you can take a deduction for your donations. So I need to go back. Other than that an overall good experience.

My wife and I love going thrifting at Goodwills because you never know what treasures you will find. The Goodwill in Fells Point is particularly good. I dont know if it's because of the location in this hip and trendy neighborhood but they always seem to get really good high end clothing with brand names. We have noticed that they are starting to raise their prices but its all still really cheap for whst you can get.

Really awesome good will, great finds!!!

I would like to know who prices the items? In my opinion many of the items are not priced fairly. Isn't this supposed to be a "good will" for the people who are less fortunate to afford items at regular price? After all, all the items in Goodwill are donated to them. They profit off everything donated to them for nothing. They should really reconsider when pricing items. Staff are pleasant with exception of a few. Store is pretty organized.

Great Goodwill prices and the household items I was looking for. Unfortunately sone things didn’t have tags so I had to leave them. The cashier nor manager seems to want to price the tagless items to make the sale unlike other thrift stores. Nice shopping and dining area though.

Store only offers on the street parking and since its location is in a very busy area, I drove around searching for parking.