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Reviews, get directions and contact details for Goodwill of Central Arizona

Goodwill of Central Arizona
"Founded in 1947, Goodwill of Central and Northern Arizona continues to better the community and fight unemployment each year by turning your donations into no-cost career centers that are open to anyone in need of assistance finding a job."
Address: 3130 E Thomas Rd , Phoenix 85016, AZ, US
Phone: (602) 535-4444
State: AZ
City: Phoenix
Zip Code: 85016


opening hours

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00


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Reviews
I love thrifting and re-using clothes rather than buying new ones. However, this Goodwill has locked and does not let you use it's fitting rooms... I mean, how are you supposed to know if you want to buy clothes without trying them on? Really frustrating. I am writing this review in hopes that they change this policy.
I'm a homeless mother of three kids so Goodwill is pretty much my savior when it comes to affording uniforms clothings necessities backpacks with the kids need as well as for us I recently went to the store and had asked while we were waiting in line had asked if my daughter could use the restroom. I was told the restrooms were locked for the night it was I believe it was about 7 in the evening I asked the woman when do you actually lock your bathroom doors she said I just told you it's locked why are you still standing there what are you standing there for I said ma'am I only asked you a simple question you don't have to be rude I said who is the manager she said I'm the manager my name is Renee you could do whatever you like with it soI walked away from her and stood back in line with my husband and my kids she proceeds to help the next customer without any hesitation without any animosity without any rudeness I am native American I've had problems in this store before when I paid well over $80 for backpacks luggages children's clothes and the management has stopped me with receipt in hand just to make sure that I haven't stolen any things the stores very discriminated against homeless people I understand some homeless do you do a lot of bad things there but to stereotype every person that walks in there with a backpack is not acceptable and the fact that I am native American and homeless makes it doubly irresponsible on their part to treat customers paying customers at that the way they do I give this store a very low rating because it is very disappointing that staff is not helping the situation by ignoring customers questions or belittling any customer that they think does not belong in this store I would like to see that manager Renee suffer repercussions for the way she has treated people in the past and myself it was very uncalled for I do not think Goodwill runs their business like that however their employees need to be retrained or let go if they cannot and will not stand up to the job at hand and be respectful while being in customer service
Great spot to pickup just about anything! Love the prices, surprises at every store and everyone is so friendly!
I doubt the same staff are here anymore, but I used to work here in the winter of 2021. I was 9 months pregnant and needed to work but I often felt staff were not understanding. At times, I felt uncared for, or as if my pregnancy was not taken into consideration.
Lots of cool stuff everyday new items. Love coming here to pick out old fashioned rock in the nineties.
Let food sit while waiting on a fried okra Food not cold like I told them it would be No one working was over 20
They do not allow use of the dressing rooms. Seriously! So I had to put a dress on to try pants and shorts on and just hope the tops I picked will fit. Hope they do because they only allow 7 days to return for store credit only! Staff were nice. Too many employees standing around talking with each other when they could have been earning their pay by organizing the shoes by sizes or maybe going through the clothing tracks and putting sizes where they are supposed to go? The people that were earning their pay were hustling and trying hard to her items correctly placed. If I didn't need the clothes I would have left without buying anything. I probably won't go there again just because I really do like to try things on before I buy them.
I'm disappointed. Goodwill should be a place to find good deals but anything worth buying is overpriced. This is not the way Goodwill is supposed to operate.
Don't work here... don't shop here. People here don't know what they doing crack heads outside and inside too. Watch out for the managers they are all evil dirty people, whom only care for themselves and steal from others. Especially shannoon. Watch out for chris and ppl in the call center are rude.Everyone already knows he's part of the kkk. Thats why he come n reeking of alcohol and cigars. They only steal credit for what you have done. Zero stars highly unreccomended and extremely ghetto.
I am always visiting goodwill when I have the chance. I hardly ever buy anything brand new anymore. They usually have a great sale on a certain color tag, and the item will only cost a $1 or it will be 50% off.
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