Granite Transformations of Tempe

 Submit

Sarina Campbell
Zero stars actually. I wouldn’t never recommend this company to anyone I know. Communication is key, and this company it’s very poor when it comes to that. Oh but the communication was on point when selling product, when it was time to apply and sign. But everything after that was horrible. I had to reach out to get exact dates on when measurements and instal would happen. The day measurements were suppose to happen, I hear from no one. No one reached out to confirm our appointment. And no one showed up. UNTIL well after my appointment time, and unfortunately the measurements had to be rescheduled for the following day. Very disappointing, especially since I took time off work for this appointment. THEN, when it’s time to do the actual install, or course, I hear from no one. Ive reached out to customer service multiple times, and I get a different story every time. Now I’m waiting on a manager to call back. That was over and hr ago and he was suppose to be calling 10 mins after I spoke with customer service. Again, I took another day off work for this.