Great Dragon Chinese Restaurant

Don't waste your time or money on this place. I just ordered from them as I have in the past. I got home and they forgot my fried rice, so I call and he told me I could come get it or next time they could give me free egg rolls. Dude said they only had 1 driver and he wouldn't be back for a while. So I decided to drive back and get my rice. I go in and he told me that he needs to charge me for the rice because apparently he didn't charge me for it the first time. I have no problem paying the up charge if it would have been when I originally paid. The guy didn't tell me over the phone that I would need to pay again for the rice (even though it was on my receipt). Instead of taking up fault for his screw up he wanted to argue over 3 dollars. I spent 54 bucks and you can't chalk up the 3 dollars for YOUR screw up?? Bad customer service. I work in a restaurant and have had many customer service jobs, I would have admitted fault and gave the customer what they were supposed to have. To top it off the white rice that I wanted replaced by the fried rice wasn't even in the bag! I will never return and I hope others steer clear of this place. Their food isn't even worth the 54 bucks but I went with it because it's close to home.
1 7 years ago (11-04-2018)

Their delivery time is a bit long but the food is pretty good so it's worth the wait
4 7 years ago (21-05-2018)

they have good food here . but it was 10:20pm and we called to see what time they closed and they said 11:00pm. we pulled up at 10:32pm and they said they closed early. poor customer service when you have customers wanting to give you their money. not going here again.. put your customers first. you are a BUSINESS!!!
1 7 years ago (23-12-2017)

I don't know why this place has a 2.8 rating. I've been going here for over a decade literally. I am 23 and been going over here when I was 13 and their food has not changed. It is extremely delicious and their service was great. There might have been once a time where service wasn't the best but that still never stopped me fro9m eating here. There food is great!vI love getting their combination special and I think they are really cheap for what you get. I recommend anyone who wants good Chinese food and I do believe they are very underrated.
5 8 years ago (19-10-2017)

I had the worst Chinese food I’ve ever paid for. My “roast pork” mei fun was unspiced noodles with one or two scraps of green onion and some cut up ham cold cuts, $11. Terrible.
1 7 years ago (10-03-2018)