Reviews
Was just there and Ann wasted my time; should've gone to SF or other locations. So the model I wanted was just got sold according to her. I asked alternatives for similar models and she kept one asking "What you want, what you want?" I gave her my phone number so she can call me when the model is available and when I asked her the price, she could've just said the price but said " you write down, I give you pen." Haven't seen this rude person in a long while. While in the store, I noticed over-priced used pianos including the brands that I checked out new yesterday. Buy new elsewhere if you were to buy used here.
Nice venue for CMTANC lectures, master classes and concerts! Friendly staffs with numerous varieties of piano selections for sales, mainly Yamaha pianos.
It took me over a year to finally purchase my piano from the Music Exchange. The staff here was always very patient with me while I tried them all out again and again. They provided me with all the info I needed on the instruments I was most interested in and never once pressured me to buy. When I finally did decide to pull the trigger Ulysses made sure everything went smoothly. Three days from making my decision and I have a gorgeous piano in my living room. Stoked! I definitely recommend
Amazing experience with one of their technician Carol. She tuned my piano and did an amazing job. She was very professional and gave prompt response when contacted to make an appointment.
Variety of pianos here ranging in prices starting around $5-6k all the way to $100k+. Nice pianos.
I want to buy a Yamaha digital piano but not sure about what to choose. Thanks music exchange. The service of Music Exchange greatly exceeds my expectation. The staff here are nice people and let me try more than 10 digital and acoustic piano in different price. Finally, I have a much better understanding of my need and bought the one!
I don’t know piano. So I like to ask questions to evaluate if my purchase would deserve the value. Gary Egger, the General Sales Manager, answered all the questions I had such as the difference of tuning cost, the weight, and the resale value between silent and regular piano...... My brand new piano was delivered professionally at promised time and the 0% financing was processed as promised and no down payment required. My experience was great!
I ordered a Yamaha digital piano from Music Exchange San Jose, the price was more than reasonable, actually it was not a very common model, but still I got pretty good deal. Also the delivery was fast and professional. Ulysses is my piano consultant, he is very helpful and knowledgeable. Overall, I enjoyed this purchasing experience.
found our yamaha u1 piano here at a great price. ann wu was our salesperson and she was excellent to work with. highly recommended!
Looking for a piano? Look no further, this is the place! The staff here makes you feel very comfortbale and they are very friendly. Ulysses is a gem of a man, I walked out with a smile on my face!