GreenPro Direct - Ontario

I was a bit hesitant at to call GreenPro because of some negative reviews but decided to give them a call to get a quote on having my roofing done. Don't why there is negative reviews because everyone I spoke with was very friendly and attentive from the first phone call to the completion of my roofing. They gave me the best price possible suitable to my wants and it looks fantastic and sturdy. They get 5 stars from me!

STAY AWAY! We initially hired Green Pro Direct to perform a roof repair on our home. Once they arrived, they gave us a quote for the roof and solar panel installation. During our consultation, we discussed water damage in our kitchen. We were told they would repair the area as part of the price. Everything seemed very nice and professional, but it changed quickly. They sent a technician over to test for mold, and later told me that we needed to rip out all the walls and flooring to dry the area before the repair could be done and the cost would be over $30K. We told them we want to discuss with our insurance company, and they told me insurance would not help me. We decided to wait and consider what we should do. The next day, I called and told the company I'd like to wait on installing the solar panels. We also told the workers at the house that we wanted to wait. They proceeded to install the solar panels anyway, and told us it was too late to make changes. During our consultation, the company was made aware that our electrical panel may require upgrade. They proceeded to install the solar and start drilling holes in my patio cover and concrete and attempt to connect the solar to our old panel. The tech they sent had no idea that the panel may need to be replaced. Also, the tech was using YouTube videos to learn how to install the solar equipment and told us it was his first time. The following day, the project manager came over and told us it would be at most $2600 if the panel needed to be moved. At the same time, they told me the price to take care of the water damage in the kitchen went down to $7800. We had two other opinions for our kitchen. Both companies informed us the scope of the work needed was not even close to what Green Pro quoted us. Once the LADWP came out to inspect the electrical panel, the price went up to $8806. Prices changed constantly! We felt at this point the company put us in a position where we had no choice but to accept, otherwise we'd have solar panels we could not use. The company also promised to be sure no trash or metal was left behind - we found numerous large nails, broken metal and glass in our backyard. They left a mess on our outdoor furniture, and left our wall a mess from where they connected solar equipment that should not have been done. Eventually, the painting was taken care of, but it took weeks of contact. We used the company's financing program. They overcharged us and took weeks to verify and correct. We feel this company was intentionally dishonest to put us in a position where we had no choice but to spend more money and now they won't even complete jobs we agreed upon. Also, things were done very inefficiently causing their work to be done in ways that could've been avoided. The company was aware of what needed to be done and checked, but skipped over it in the interest of time. We had to reach out to them multiple times to get things done and they have made it very difficult. All of this started in May and as of today, 9/18, the project is still not completed. They have stopped responding to our calls/emails/text messages for complete an item on the contract.

Green pro did an awesome job and their staff and crew were very friendly. Our new artificial turf looks amazing and the dogs really enjoy playing on it. Competitive pricing and awesome customer service - can’t beat that!

We got our patio redone by GreenPro Direct just in time for summer. Top notch every step of the way! From the 1st consultation to the 3D design and installation. These guys are efficient and affordable. Loved the pavers and the patio cover. Amazing results! Highly recommended.

Run from this company as fast as you can. Told us the work they did would be nice break on our taxes. Artificial turf and pavers. After work was done it all started falling apart, out taxes doubled to $12,000 a year and huge fees if you want to pay off early. Be especially care not to be manipulated by Simona by incorporating deal into your taxes as it will cost you double in the long run with a lien on your property and very unprofessional work. None of it is tax deductible. Is a year and a half later after making payments and the balance actually increased by $5000. We got screwed.

I always hated companies that don't give effort in finishing a great work for what they are offering. Green Pro was honest and didn't give pressure on my part, they were really into delivering the project in a perfect finish. That's why I love working with them and will always go for them with future projects.

Wanted to save money and maintenance headaches since I don't have a lot of time for taking care of my back yard. We opted for artificial turf and some drought tolerant landscaping. Great results with Greenpro! Nice succulents and cacti on california gold rock. Blends well with the artificial turf. Simply the best.

Greenpro Direct installed pavers at my home and did a great job and did it fast !

Was very skeptical at first since the quote i received was a little high but after Ryan showed me the samples and the presentation, I finally agreed and the result was superb. Will highly recommend Green Pro especially Ryan and his team

Its not easy finding a good and reliable company these days, but with Green Pro and its staffs I am sure my landscape are in great shape. They provided me with high quality work that you can't get with other companies. Thanks guys