Greyhound: Bus Station

It’s Grayhound Bus (so I’m already graduating this on a curve): They have a $18 gift fee when reserving tickets online when the traveler is not the card holder. I purchased a ticket for a friend. Great location in Iowa City. Not The best parking options waiting for buses to arrive. Overall if you have to use the bus this is an a bad one as long as you buy your own ticket.
2 8 years ago (15-04-2018)

Great service amd would recommend to others ticket prices are reasonable
5 8 years ago (01-06-2018)

Never trust these buses. I've been taking the bus for the past 3 years and I don't think I'd have the energy to write down all of my horrible experiences here so I'll just tell you about the two biggest incidents. Last year I had a bus that left at 1 am in the middle of January. It was obviously freezing cold out and the bus was over an hour late. The bus station was closed at this time, which meant myself and about 15 other people were waiting outside in freezing cold temperatures for over an hour. Thought I'd never take the bus again after that, however the fare is so cheap that I keep taking it. Recently I reserved my tickets online. My reserved tickets were then sold/didn't show up in the system, and so now I have no way of getting to Chicago in time for my flight. Officially the last straw and despite the low fares I just can't deal with the unreliability anymore. These people have screwed me over one too many times and I encourage everyone who ever wants to take the bus to just be aware, you're seriously gambling here. If you have sensitive travel plans this place is completely unreliable.
1 9 years ago (16-11-2017)

It's a bus station. It could use some improvements. Not much more to be said.
3 8 years ago (17-05-2018)

Trust me, DO NOT TAKE A GREYHOUND. Period. It was the worst travel experience of my life. Entire bus station packed full of people, and they have nobody to drive the bus.... Stuck in Missouri for 12 hours. Save yourself the money, time, and stress. F#@* this company.
1 9 years ago (13-01-2018)