Reviews
My mother-in-law has downsized. One of her prized possessions she has had to gladly pass down to a great granddaughter is her piano. She was ready to purchase a new digital one. She knew exactly what she wanted. It had to look like a real piano, with the key cover, three pedals, and a back panel - no X stand for her. The young man who helped her was patient, attentive and listened to her needs. Being a piano player himself, he understood exactly why she wanted what she wanted. And he had exactly what she wanted! She also found a Ukulele, she hadn't realized she needed. Being left handed, having someone on site to re-string for her was great! Having help loading her brand new digital piano, that looks a lot like a "real" one in a wooden case, 3 pedals, bench, slide out key cover... Perfect! Having my 82 year old MIL playing the piano again... Priceless!
Great experience. Individuals there whether they're working or off the clock great knowledgeable really look out for your best interest. Keep doing the amazing job that you do. They have layaway???
I've never had a bad experience at this store. Staff is always friendly, helpful, and knowledgeable. There's no shortage of gear to check out. I would say they've got something for everyone, it's very hard to go in there and not find SOMETHING you didn't even know that you needed. I don't go in there on a regular basis because there's always something that just has to come home with me.
Went in with son. First time in the store. It was pretty busy due to a Christmas presents and folks with new guitars... EVERY employee was interested in helping us. Recognized we were there, helped us with what we needed and all with smiles and helpfulness! Costumer service was extraordinary!!! Million times better than my visit to another Damn place.
Not the biggest fan of corporate music stores, but the staff at this location has improved greatly since it opened. I was able to get the last minute accessories for my Christmas gifts easily. The layout is a little chaotic in areas, but it is holiday shopping season so good deals are going to sell out items. Overall, you're getting better, Guitar Center. Keep it up.
They are really professor and friendly. They got my guitar repairs done for a really cheap price. I really appreciated this. I'm a veteran and going to start classes for guitars for vets. And I really needed a functioning guitar for the classes. I recommend the guitar center for all your musical needs.
We went in to buy a guitar for our daughter and Skyler was very helpful. He inspected each guitar we looked at to make sure that we got the best one for the money we wanted to spend. Definitely recommend Guitar Center Wichita west.
Great and friendly staff. They always use my name when I come into the store and are super fun to talk to. Can't recommend them enough!
The customer service is great! They are very knowledgeable about instruments and figuring out your needs. I was able to get an amplifier for my electric guitar and it was an incredible deal. Thank you Guitar Center!
I've always felt right at home here. The employees feel like friends, remember our name, and are very knowledgeable and helpful about the products they have. Once again I stopped by and Selso recognized me and helped me with everything I was looking for. Great place to shop!